Message type: E = Error
Message class: ICL - FS-CM: Claims Management
Message number: 264
Message text: Text does not exist for claims management category & & in language &
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ICL264
- Text does not exist for claims management category & & in language & ?The SAP error message ICL264 indicates that there is a missing text for a specific claims management category in the specified language. This typically occurs in the context of SAP's Claims Management module, where certain texts or descriptions are expected to be available for various categories, but they are not found in the system.
Cause: Missing Text Entries: The most common cause of this error is that the required text entries for the specified claims management category and language have not been created or maintained in the system. Incorrect Language Settings: The language settings in the user profile or the configuration might not match the available texts in the system.
Configuration Issues: There may be issues with the configuration of the claims management module that prevent the system from retrieving the correct text.
Solution: Maintain Texts: Go to the transaction code SE63 (Translation) or SOTR_EDIT (for text maintenance). Navigate to the relevant area for claims management texts. Check if
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