How To Fix ICL122 - Text for incident type & does not exist

ICL122 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 122

• Message text: Text for incident type & does not exist

What causes this issue?

The selected <DS:DE.ICL_LOSSTYPE>incident type</> does not have a long
text.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISIS_NA_SYSADMIN OBJECT DOKU ID TX

Procedure for System Administrators

INCLUDE ISIS_NA_CUST OBJECT DOKU ID TX
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

ICL122 - Details

• The SAP error message ICL122, which states "Text for incident type & does not exist," typically occurs in the context of the SAP Claims Management module. This error indicates that the system is unable to find a text entry for a specific incident type that you are trying to use or reference.
  
  Cause:
  
  Missing Text Entries: The most common cause of this error is that the text for the specified incident type has not been created or is missing in the system.
  Incorrect Incident Type: The incident type you are trying to use may not be correctly defined or may not exist in the system.
  Language Settings: The text may exist, but it might not be available in the language you are currently using in your SAP session.
  
  
  Solution:
  
  
  Create or Maintain Text Entries:
  
  Go to the transaction code ICL01 (for creating incident types) or ICL02 (for changing incident types).
  Check if the incident type in question exists