How To Fix ICL120 - &1: No internal claim type exists for policy product &2 &3 &4

ICL120 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 120

• Message text: &1: No internal claim type exists for policy product &2 &3 &4

What causes this issue?

No <DS:DE.ICL_CLTYPE> internal claim type</> exists for this combination
of <DS:DE.ICL_LOSSTYPE>incident type</> and <DS:DE.ICL_POLPROD>policy
product</>.

System Response

The system does not permit you to create a claim for this combination of
incident type and policy product.

How to fix this error?

Enter a different incident type, or
Enter a different contract.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

,,

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL120 - &1: No internal claim type exists for policy product &2 &3 &4 ?

  The SAP error message ICL120 indicates that there is no internal claim type defined for the specified policy product. This error typically occurs in the context of SAP's Insurance Claims Management module, where the system is unable to process a claim because it cannot find the necessary configuration for the claim type associated with the policy.
  
  Cause:
  
  Missing Configuration: The internal claim type for the specified policy product has not been defined in the system.
  Incorrect Policy Product: The policy product referenced in the error message may not be correctly set up or may not exist in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the relevant tables.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for claim types in the SAP system.
  Ensure that the internal claim type is defined for the policy product in question. This can typically be done in the customizing settings under the