How To Fix ICL121 - The text for cause of loss &1 does not exist in language &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 121

• Message text: The text for cause of loss &1 does not exist in language &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL121 - The text for cause of loss &1 does not exist in language &2 ?

  The SAP error message ICL121 indicates that there is a missing text for the cause of loss in the specified language. This typically occurs in the context of the SAP Claims Management module, where specific texts are required for various loss causes, and the system cannot find the appropriate text in the language specified.
  Cause:
  
  Missing Text Entry: The primary cause of this error is that the text for the specified cause of loss has not been maintained in the system for the given language.
  Incorrect Language Setting: The language setting in the user profile or the transaction may not match the available texts in the system.
  Configuration Issues: There may be issues with the configuration of the loss causes or the language settings in the SAP system.
  
  Solution:
  
  
  Maintain Texts:
  
  Go to the transaction code ICL01 (or the relevant transaction for maintaining cause of loss texts).
  Check if the cause of loss exists and if the text is maintained for the required language.
  If the text is missing, add the necessary text for the specified cause of loss in the required language.
  
  
  
  Check Language Settings:
  
  Ensure that the user’s language settings are correct. You can check this in the user profile settings.
  If the language is set incorrectly, change it to a language for which the text exists.
  
  
  
  Review Configuration:
  
  If you have access, review the configuration settings related to claims management and ensure that all necessary texts are properly configured.
  Consult with your SAP Basis or configuration team if you suspect there are broader configuration issues.
  
  
  
  Transport Requests:
  
  If the texts were recently added or modified, ensure that the changes have been transported correctly to the relevant environment (e.g., from development to production).
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL01 (Maintain Cause of Loss) and ICL02 (Change Cause of Loss).
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  Documentation: Review SAP documentation on Claims Management for more context on maintaining texts and configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.