How To Fix ICL123 - Text for coverage type & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 123

• Message text: Text for coverage type & does not exist

What causes this issue?

The selected subclaim type does not have a long text.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISIS_NA_SYSADMIN OBJECT DOKU ID TX

Procedure for System Administrators

INCLUDE ISIS_NA_CUST OBJECT DOKU ID TX
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL123 - Text for coverage type & does not exist ?

  The SAP error message ICL123, which states "Text for coverage type & does not exist," typically occurs in the context of the SAP Insurance Management module, particularly when dealing with coverage types in insurance contracts.
  Cause:
  This error usually arises due to one of the following reasons:
  
  
  Missing Text Entries: The text for a specific coverage type has not been maintained in the system. This could happen if the coverage type was created but the corresponding text description was not provided.
  
  
  Incorrect Configuration: There may be an issue with the configuration settings for coverage types in the system. If the coverage type is not properly set up, it may lead to this error.
  
  
  Language Settings: The text for the coverage type may exist, but it is not available in the language that the user is currently using in their session.
  
  
  Solution:
  To resolve the ICL123 error, you can take the following steps:
  
  
  Maintain Text for Coverage Type:
  
  Go to the transaction code SPRO (SAP Reference IMG).
  Navigate to Insurance -> Basic Functions -> Coverage Types -> Maintain Coverage Type Texts.
  Check if the coverage type in question has a text entry. If not, create a new entry and provide the necessary text.
  
  
  
  Check Configuration:
  
  Ensure that the coverage type is correctly configured in the system. Review the settings related to the coverage type to ensure all necessary fields are filled out.
  
  
  
  Language Settings:
  
  Verify the language settings in your user profile. If the text exists in a different language, you may need to switch to that language or create a text entry in the desired language.
  
  
  
  Transport Requests:
  
  If the coverage type was recently created or modified, ensure that the changes have been transported correctly to the relevant environment (e.g., from development to production).
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to coverage types and text maintenance for additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL1 (Create Coverage Type) and ICL2 (Change Coverage Type) for managing coverage types.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that the user has the necessary authorizations to maintain coverage types and their texts.
  
  By following these steps, you should be able to resolve the ICL123 error and ensure that the coverage types are properly configured and maintained in your SAP system.