How To Fix ICL124 - Text for damage category & does not exist

ICL124 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 124

• Message text: Text for damage category & does not exist

What causes this issue?

The selected damage category does not have a long text.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISIS_NA_SYSADMIN OBJECT DOKU ID TX

Procedure for System Administrators

INCLUDE ISIS_NA_CUST OBJECT DOKU ID TX
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL124 - Text for damage category & does not exist ?

  The SAP error message ICL124, which states "Text for damage category & does not exist," typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims. This error indicates that the system is unable to find a text description for a specified damage category.
  
  Cause:
  
  Missing Text Entries: The most common cause of this error is that the text for the specified damage category has not been maintained in the system. This could happen if the damage category was created but the corresponding text description was not provided.
  Incorrect Configuration: There may be an issue with the configuration settings in the Claims Management module, leading to the system not recognizing the damage category.
  Language Settings: The text for the damage category may exist, but it might not be available in the language that the user is currently using in their session.
  
  
  Solution:
  
  
  Maintain Text for Damage Category:
  
  Go to the transaction