How To Fix HRPSGB_LG039 - Processing Totals: Selected. &1 Rejected &2 (Rejected Customer Exit &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPSGB_LG - HR GB PS Messages for Local Government

• Message number: 039

• Message text: Processing Totals: Selected. &1 Rejected &2 (Rejected Customer Exit &3)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPSGB_LG039 - Processing Totals: Selected. &1 Rejected &2 (Rejected Customer Exit &3) ?

  The SAP error message HRPSGB_LG039 typically occurs in the context of payroll processing, particularly when dealing with customer exits in the SAP HR module. This error indicates that during the processing of payroll totals, certain entries have been rejected due to issues related to a customer exit.
  Cause:
  
  Customer Exit Logic: The error is often caused by custom logic implemented in a customer exit that is not handling certain payroll data correctly. This could be due to incorrect coding, missing data, or conditions that are not met.
  Data Issues: There may be issues with the data being processed, such as missing or incorrect entries in the payroll results.
  Configuration Issues: Incorrect configuration in the payroll schema or related settings can also lead to this error.
  
  Solution:
  
  Review Customer Exit Code: Check the code in the customer exit that is referenced in the error message. Ensure that it is correctly handling the payroll data and that all necessary conditions are met.
  Debugging: Use the debugging tools in SAP to step through the payroll processing and identify where the rejection is occurring. This can help pinpoint the exact issue in the customer exit logic.
  Data Validation: Validate the payroll data being processed to ensure that all required fields are populated and that there are no inconsistencies.
  Check Configuration: Review the payroll configuration settings to ensure they are set up correctly. This includes checking the payroll schema and any related settings that might affect the processing of totals.
  Consult Documentation: Refer to SAP documentation or notes related to the specific customer exit and payroll processing to see if there are known issues or additional guidance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to access and review the customer exit code.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide updates/fixes.
  Testing: After making changes, conduct thorough testing in a development or quality assurance environment before moving to production to ensure that the issue is resolved without introducing new problems.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP HR expert or reach out to SAP support for further assistance.