How To Fix HRPSGB_LG037 - UNSPECIFIED Customer WARNING occurred during User Exit (DAT)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPSGB_LG - HR GB PS Messages for Local Government

• Message number: 037

• Message text: UNSPECIFIED Customer WARNING occurred during User Exit (DAT)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPSGB_LG037 - UNSPECIFIED Customer WARNING occurred during User Exit (DAT) ?

  The SAP error message HRPSGB_LG037, which indicates an "UNSPECIFIED Customer WARNING occurred during User Exit (DAT)," typically arises in the context of the SAP Human Capital Management (HCM) module, particularly during payroll processing or data transfer operations. This warning suggests that there is an issue related to a user exit that has been implemented in the system, which is causing a warning to be triggered.
  Cause:
  
  User Exit Logic: The warning is likely caused by custom logic implemented in a user exit. User exits are points in the SAP code where you can add your own custom code. If the custom code encounters a condition that it is programmed to handle as a warning, this message will be triggered.
  Data Issues: There may be issues with the data being processed, such as missing or incorrect information that the user exit is checking.
  Configuration Issues: Incorrect configuration in the payroll or personnel administration settings may lead to unexpected behavior during processing.
  
  Solution:
  
  Review User Exit Code: Check the code in the user exit that is being triggered. Look for any conditions that could lead to a warning being raised. You may need to debug the user exit to understand the exact cause of the warning.
  Data Validation: Ensure that the data being processed is complete and correct. Check for any missing fields or incorrect values that could be causing the warning.
  Consult Documentation: If the user exit is part of a standard SAP implementation, consult the SAP documentation or notes related to that user exit to understand its intended behavior and any known issues.
  Adjust Logic: If the warning is not relevant or can be safely ignored, consider adjusting the logic in the user exit to suppress the warning or handle it differently.
  Testing: After making changes, thoroughly test the payroll or data transfer process to ensure that the warning no longer occurs and that the system behaves as expected.
  
  Related Information:
  
  User Exits: User exits are part of the SAP enhancement framework, allowing for custom code to be executed at specific points in standard SAP processes.
  Debugging: Use the SAP debugger to step through the user exit code to identify the exact line or condition that is causing the warning.
  SAP Notes: Check the SAP Support Portal for any notes related to the specific user exit or the HRPSGB_LG037 message for additional guidance or patches.
  Community Forums: Consider reaching out to SAP community forums or consulting with SAP experts if the issue persists or if you need further assistance.
  
  By following these steps, you should be able to identify the cause of the warning and implement a suitable solution.