How To Fix HRPSGB_LG015 - UNSPECIFIED Customer WARNING occurred during User Exit (SEL)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPSGB_LG - HR GB PS Messages for Local Government

• Message number: 015

• Message text: UNSPECIFIED Customer WARNING occurred during User Exit (SEL)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPSGB_LG015 - UNSPECIFIED Customer WARNING occurred during User Exit (SEL) ?

  The SAP error message HRPSGB_LG015, which indicates an "UNSPECIFIED Customer WARNING occurred during User Exit (SEL)," typically arises in the context of the SAP Human Capital Management (HCM) module, particularly during payroll processing or related activities. This warning suggests that there is an issue with a user exit that has been implemented in the system, which is causing a warning to be triggered.
  Cause:
  
  User Exit Logic: The warning is often caused by custom logic implemented in a user exit. User exits are points in the SAP standard code where you can add your own custom code. If the custom code has issues (e.g., incorrect logic, missing data, etc.), it can lead to warnings.
  Data Issues: There may be missing or incorrect data in the employee records or payroll data that the user exit is trying to process.
  Configuration Issues: Incorrect configuration in the payroll or personnel administration settings can also lead to this warning.
  
  Solution:
  
  Review User Exit Code: Check the code implemented in the user exit associated with the warning. Look for any logical errors or conditions that may not be handled properly.
  Debugging: Use the debugging tools in SAP to step through the user exit code to identify where the warning is being triggered. This can help pinpoint the exact cause.
  Check Data: Ensure that all necessary data for the payroll run is complete and accurate. This includes employee master data, infotypes, and any other relevant information.
  Consult Documentation: If the user exit is part of a standard SAP enhancement, consult the SAP documentation or notes related to that user exit for any known issues or recommendations.
  Testing: After making changes to the user exit or correcting data issues, perform thorough testing to ensure that the warning no longer occurs and that the payroll process runs smoothly.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any notes related to the specific user exit or the HRPSGB_LG015 warning. There may be patches or updates that address known issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the documentation for the specific user exit to understand its intended functionality and any prerequisites or dependencies.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.