How To Fix HRPSGB_HER521 - PTSF (&1 %) was deleted on (&2). Interface not able to send to USS.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPSGB_HER - HR PS GB Higher Education Messages (USS, HESA etc)

  • Message number: 521

  • Message text: PTSF (&1 %) was deleted on (&2). Interface not able to send to USS.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPSGB_HER521 - PTSF (&1 %) was deleted on (&2). Interface not able to send to USS. ?

    The SAP error message HRPSGB_HER521 indicates that a specific PTSF (Personnel Time Sheet File) was deleted on a certain date, and as a result, the interface is unable to send data to the USS (Unified Storage System). This error typically arises in the context of SAP HR (Human Resources) and time management processes.

    Cause:

    1. Deletion of PTSF: The primary cause of this error is that the PTSF, which contains time data for employees, has been deleted. This could happen due to manual deletion, data archiving processes, or system cleanup activities.
    2. Data Integrity Issues: If the PTSF is deleted after it has been processed or is still in use by other processes, it can lead to inconsistencies and errors in data transmission.
    3. Configuration Issues: There may be configuration settings in the interface that do not handle the deletion of PTSF correctly.

    Solution:

    1. Check PTSF Status: Verify the status of the PTSF in question. Ensure that it has not been deleted unintentionally. You can check the relevant tables in SAP to see if the PTSF exists.
    2. Recreate or Restore PTSF: If the PTSF was deleted accidentally, you may need to recreate it or restore it from a backup if available.
    3. Review Interface Configuration: Check the configuration of the interface that sends data to the USS. Ensure that it is set up to handle cases where PTSFs may be deleted or not available.
    4. Error Handling Logic: Implement error handling logic in the interface to manage situations where a PTSF is missing. This could involve logging the error and notifying relevant personnel.
    5. Consult Documentation: Review SAP documentation or notes related to the HR module and the specific interface you are using. There may be specific guidelines or patches available for this issue.
    6. Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may have additional insights or solutions based on the specific version of SAP you are using.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check employee records and PTSF entries.
    • Tables: Look into relevant tables like CATSDB (Cross-Application Time Sheet Database) or PTAF (Personnel Time Sheet) to investigate the status of time sheets.
    • SAP Notes: Search for SAP Notes related to HR time management and PTSF processing for any known issues or updates.

    By following these steps, you should be able to diagnose and resolve the HRPSGB_HER521 error effectively.

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