How To Fix HRPSGB_HER059 - UNSPECIFIED Customer ERROR occurred during User Exit (CHK)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPSGB_HER - HR PS GB Higher Education Messages (USS, HESA etc)

  • Message number: 059

  • Message text: UNSPECIFIED Customer ERROR occurred during User Exit (CHK)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPSGB_HER059 - UNSPECIFIED Customer ERROR occurred during User Exit (CHK) ?

    The SAP error message HRPSGB_HER059 indicates that an unspecified customer error occurred during a user exit, specifically in the context of the HR (Human Resources) module. This error typically arises when there is an issue with custom code or enhancements that have been implemented in the SAP system, particularly in user exits or BAdIs (Business Add-Ins) related to HR processes.

    Cause:

    1. Custom Code Issues: The most common cause of this error is a problem in the custom code that has been implemented in the user exit. This could be due to syntax errors, logic errors, or unhandled exceptions.
    2. Data Issues: The data being processed may not meet the expected criteria, leading to failures in the user exit logic.
    3. Configuration Issues: Incorrect configuration settings in the HR module can also lead to this error.
    4. Missing Authorizations: The user executing the transaction may not have the necessary authorizations to perform the action, leading to an error in the user exit.

    Solution:

    1. Debugging: Use the SAP debugger to step through the user exit code to identify where the error is occurring. Look for any unhandled exceptions or logic errors.
    2. Check Custom Code: Review the custom code implemented in the user exit for any potential issues. Ensure that all necessary checks and error handling are in place.
    3. Data Validation: Validate the data being processed to ensure it meets the expected criteria. Check for any missing or incorrect data that could be causing the error.
    4. Review Configuration: Check the configuration settings in the HR module to ensure they are set up correctly.
    5. Authorization Check: Ensure that the user has the necessary authorizations to execute the transaction. If not, work with your security team to grant the required permissions.
    6. Consult Documentation: Review any documentation related to the user exit or custom code to ensure that it is being used correctly.

    Related Information:

    • User Exits and BAdIs: User exits are predefined points in the SAP standard code where you can add your own custom code. BAdIs are similar but offer more flexibility and are more modern.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator) for reviewing custom code, SE37 (Function Module) for checking function modules, and SE38 (ABAP Editor) for editing programs.

    If the issue persists after following these steps, it may be beneficial to reach out to SAP support or consult with a developer who has experience with the specific user exit in question.

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