How To Fix HRPSGB_HER057 - UNSPECIFIED Customer ERROR occurred during User Exit (DAT)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPSGB_HER - HR PS GB Higher Education Messages (USS, HESA etc)

• Message number: 057

• Message text: UNSPECIFIED Customer ERROR occurred during User Exit (DAT)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPSGB_HER057 - UNSPECIFIED Customer ERROR occurred during User Exit (DAT) ?

  The SAP error message HRPSGB_HER057, which indicates an "UNSPECIFIED Customer ERROR occurred during User Exit (DAT)," typically arises in the context of SAP HR (Human Resources) when there is an issue with a user exit or enhancement that has been implemented in the system. This error can occur during various HR processes, such as payroll processing, time management, or other HR-related transactions.
  Causes:
  
  Custom Code Issues: The most common cause is a problem in the custom code written in the user exit. This could be due to syntax errors, logic errors, or unhandled exceptions.
  Data Issues: The data being processed may not meet the expected format or constraints, leading to failures in the user exit.
  Configuration Issues: Incorrect configuration settings in the HR module can also lead to this error.
  Missing Authorizations: The user executing the transaction may not have the necessary authorizations to perform the action, which can trigger this error.
  Incompatibility with SAP Notes: If there are SAP Notes that need to be applied or if the system is not updated, it may lead to issues with user exits.
  
  Solutions:
  
  Debugging: Use the SAP debugger to trace the execution of the user exit. This will help identify the exact point of failure and the underlying cause.
  Review Custom Code: Check the custom code in the user exit for any errors or unhandled exceptions. Ensure that all necessary checks and validations are in place.
  Check Data: Validate the data being processed to ensure it meets the expected criteria. Look for any anomalies or inconsistencies in the data.
  Review Configuration: Ensure that the HR configuration settings are correct and align with the business requirements.
  Authorization Check: Verify that the user has the necessary authorizations to execute the transaction. If not, adjust the user roles accordingly.
  Apply SAP Notes: Check for any relevant SAP Notes that may address known issues with the user exit or related processes. Apply any necessary updates or patches.
  Consult Documentation: Review the documentation for the specific user exit to understand its expected behavior and any prerequisites.
  
  Related Information:
  
  User Exits: User exits are predefined points in the SAP standard code where custom code can be added. They are often used to enhance standard functionality without modifying the original code.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., SE80 for Object Navigator, SE37 for Function Modules) to analyze and modify user exits.
  SAP Support: If the issue persists after troubleshooting, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify and resolve the issue causing the HRPSGB_HER057 error in your SAP system.