How To Fix HRPSGB_HER058 - UNSPECIFIED Customer WARNING occurred during User Exit (DAT)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPSGB_HER - HR PS GB Higher Education Messages (USS, HESA etc)

• Message number: 058

• Message text: UNSPECIFIED Customer WARNING occurred during User Exit (DAT)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPSGB_HER058 - UNSPECIFIED Customer WARNING occurred during User Exit (DAT) ?

  The SAP error message HRPSGB_HER058, which indicates an "UNSPECIFIED Customer WARNING occurred during User Exit (DAT)," typically arises in the context of SAP HR (Human Resources) when there is an issue during the execution of a user exit related to data processing. This error can occur in various scenarios, such as during payroll processing, data uploads, or other HR-related transactions.
  Cause:
  
  User Exit Logic: The error is often caused by custom logic implemented in a user exit. If the logic encounters unexpected data or conditions, it may trigger a warning.
  Data Issues: There may be inconsistencies or missing data in the employee records or related tables that the user exit is trying to process.
  Configuration Issues: Incorrect configuration in the HR module or related areas can lead to this warning.
  Custom Code: If there are custom enhancements or modifications in the user exit, they may not handle certain scenarios correctly.
  
  Solution:
  
  Review User Exit Code: Check the code in the user exit that is generating the warning. Look for any conditions that may not be handled properly and ensure that all expected data is being processed correctly.
  Data Validation: Validate the data being processed by the user exit. Ensure that all required fields are populated and that the data adheres to expected formats and values.
  Debugging: Use debugging tools to step through the user exit code to identify the exact point at which the warning is triggered. This can help pinpoint the underlying issue.
  Check Configuration: Review the configuration settings in the HR module to ensure they are set up correctly and align with the business processes.
  Consult Documentation: Refer to SAP documentation or notes related to the specific user exit being used. There may be known issues or recommendations for handling this warning.
  Testing: After making changes, conduct thorough testing to ensure that the warning no longer occurs and that the system behaves as expected.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific user exit or the HR module.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the documentation for the specific user exit (e.g., EXIT_SAPHR00_XXX) to understand its purpose and expected behavior.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP HR expert or reach out to SAP support for further assistance.