How To Fix HRPBSSA229 - Unable to determine duration between absences; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSSA -

• Message number: 229

• Message text: Unable to determine duration between absences; see long text

What causes this issue?

The time duration unit (that is, whether the unit is days, months, or
years) is not defined.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Make the required settings in the
<DS:SIMG.PYSA_PS_LEV_003>Determine Conditions on Special Absence Types
</> Customzing activity.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSSA229 - Unable to determine duration between absences; see long text ?

  The SAP error message HRPBSSA229, which states "Unable to determine duration between absences; see long text," typically occurs in the context of absence management within the SAP Human Capital Management (HCM) module. This error indicates that the system is unable to calculate the duration between two absence records for an employee, which can affect various processes such as payroll, leave management, or reporting.
  Causes:
  
  Missing Absence Records: There may be missing or incomplete absence records for the employee in question.
  Incorrect Configuration: The absence types or absence management configuration may not be set up correctly, leading to issues in calculating durations.
  Overlapping Absences: If there are overlapping absence records, the system may struggle to determine the correct duration.
  Date Format Issues: Incorrect date formats or invalid dates in the absence records can lead to calculation errors.
  Authorization Issues: The user may not have the necessary authorizations to view or process the absence records.
  
  Solutions:
  
  Check Absence Records: Review the absence records for the employee to ensure that all necessary records are present and correctly entered. Look for any gaps or overlaps in the absence periods.
  Review Configuration: Ensure that the absence types and related configurations in the system are set up correctly. This includes checking the absence type settings in the customizing (SPRO) and ensuring that the rules for calculating durations are correctly defined.
  Correct Overlaps: If there are overlapping absences, resolve these by adjusting the dates or absence types as necessary.
  Validate Dates: Ensure that all dates in the absence records are valid and in the correct format. Check for any typos or incorrect entries.
  Check Authorizations: Verify that the user has the necessary authorizations to access and process the absence records.
  
  Related Information:
  
  Long Text: The long text associated with the error message may provide additional context or specific details about the issue. It is advisable to check this text for more insights.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to review employee absence records.
  Documentation: Refer to SAP documentation or user manuals related to absence management for further guidance on configuration and troubleshooting.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HCM for further assistance.