How To Fix HRPAYUS_EIWO007 - Order ID: &1 - Employee with SSN &2 is not active.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYUS_EIWO - e-IWO enhancement

• Message number: 007

• Message text: Order ID: &1 - Employee with SSN &2 is not active.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYUS_EIWO007 - Order ID: &1 - Employee with SSN &2 is not active. ?

  The SAP error message HRPAYUS_EIWO007 indicates that there is an issue with an employee's status in the system. Specifically, the message states that the employee with the given Social Security Number (SSN) is not active, which means that the system cannot process the order associated with that employee.
  Cause:
  
  Inactive Employee Record: The employee's record may be inactive in the SAP system. This can happen if the employee has been terminated, is on leave, or if their employment status has not been updated correctly.
  Data Entry Error: There may be a mistake in the input data, such as an incorrect SSN or Order ID.
  System Configuration: There could be issues with the configuration of the HR module that affects employee status checks.
  
  Solution:
  
  Check Employee Status: Verify the employee's status in the SAP system. You can do this by navigating to the employee's master data (using transaction codes like PA20 or PA30) and checking if the employee is marked as active.
  Update Employee Record: If the employee is indeed inactive and should be active, update their status accordingly. This may involve reactivating the employee record or correcting any discrepancies in their employment status.
  Correct Data Entry: Ensure that the Order ID and SSN entered are correct. Double-check for any typographical errors.
  Consult HR Module Configuration: If the issue persists, consult with your SAP HR module administrator to ensure that the system is configured correctly and that there are no underlying issues affecting employee status checks.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data) and PA30 (Maintain HR Master Data) for checking and updating employee records.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
  User Roles and Authorizations: Ensure that the user attempting to process the order has the necessary authorizations to view and modify employee records.
  
  If the problem continues after following these steps, it may be necessary to escalate the issue to your SAP support team for further investigation.