How To Fix HRPAYUS_EIWO008 - Order ID: &1 - Dependent &2, &3 not found in infotype 0021.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYUS_EIWO - e-IWO enhancement

• Message number: 008

• Message text: Order ID: &1 - Dependent &2, &3 not found in infotype 0021.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYUS_EIWO008 - Order ID: &1 - Dependent &2, &3 not found in infotype 0021. ?

  The SAP error message HRPAYUS_EIWO008 indicates that there is an issue with the Employee Information (Infotype 0021) related to a specific Order ID and a dependent. This error typically arises in the context of payroll processing or employee data management when the system cannot find the specified dependent in the relevant infotype.
  Cause:
  
  Missing Dependent Data: The dependent specified in the error message (identified by &2 and &3) is not present in Infotype 0021 (Family/Related Person).
  Incorrect Order ID: The Order ID (&1) may not be correctly linked to the dependent or may not exist in the system.
  Data Inconsistency: There may be inconsistencies in the employee's data, such as missing or incorrectly entered information.
  Infotype Not Maintained: The infotype may not have been maintained for the employee in question.
  
  Solution:
  
  
  Check Infotype 0021: 
  
  Go to the employee's master data and check Infotype 0021 to ensure that the dependent is correctly entered.
  If the dependent is missing, you will need to create a new entry for that dependent.
  
  
  
  Verify Order ID:
  
  Ensure that the Order ID specified in the error message is valid and correctly associated with the employee and their dependents.
  
  
  
  Data Maintenance:
  
  If the dependent exists but is not linked correctly, you may need to update the infotype to reflect the correct relationship and details.
  Ensure that all required fields in Infotype 0021 are filled out correctly.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines for maintaining employee data in SAP, particularly for Infotype 0021.
  
  
  
  Check for Authorizations:
  
  Ensure that you have the necessary authorizations to view and edit the employee's infotype data.
  
  
  
  Run Consistency Checks:
  
  If you have access, run any available consistency checks or reports to identify and resolve data issues.
  
  
  
  Related Information:
  
  Infotype 0021: This infotype is used to maintain information about family members or dependents of an employee, which is crucial for benefits, payroll, and tax calculations.
  SAP HR Module: Understanding the broader context of the SAP HR module can help in troubleshooting similar issues.
  Transaction Codes: Familiarize yourself with transaction codes like PA30 (Maintain HR Master Data) to access and edit infotypes.
  
  If the issue persists after checking these areas, it may be necessary to consult with your SAP support team or a technical consultant for further investigation.