How To Fix HRPAYSI_EBO017 - Suitable personal number was found

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYSI_EBO - eBOL

• Message number: 017

• Message text: Suitable personal number was found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYSI_EBO017 - Suitable personal number was found ?

  The SAP error message HRPAYSI_EBO017 with the description "Suitable personal number was found" typically occurs in the context of payroll processing or personnel administration within the SAP HR module. This message indicates that the system has identified a personal number (employee ID) that meets certain criteria, but it may not be the expected outcome for the user.
  Cause:
  
  Data Entry Issues: The error may arise from incorrect or incomplete data entry when processing payroll or personnel records.
  Configuration Issues: There may be configuration settings in the payroll or personnel administration module that are not aligned with the expected processing logic.
  Duplicate Records: The presence of duplicate employee records or personal numbers in the system can lead to confusion and trigger this message.
  Authorization Issues: The user may not have the necessary authorizations to view or process certain employee records, leading to unexpected results.
  
  Solution:
  
  Check Data Entry: Review the data entered for the payroll or personnel action. Ensure that all required fields are filled out correctly and that the personal number is valid.
  Review Configuration: Consult with your SAP HR configuration team to ensure that the payroll and personnel administration settings are correctly configured. This includes checking the infotypes and their settings.
  Investigate Duplicate Records: Use transaction codes like SE16 or PA20 to check for duplicate personal numbers in the system. If duplicates are found, resolve them by merging or deleting unnecessary records.
  Authorization Check: Ensure that the user has the appropriate authorizations to access the employee records in question. This may involve checking user roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional context and troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PC00_MXX_CALC (Payroll processing).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for HRPAYSI_EBO017 in the SAP Support Portal.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.