How To Fix HRPAYSI_EBO019 - No suitable personal number was found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAYSI_EBO - eBOL

  • Message number: 019

  • Message text: No suitable personal number was found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAYSI_EBO019 - No suitable personal number was found ?

    The SAP error message HRPAYSI_EBO019: No suitable personal number was found typically occurs in the context of HR (Human Resources) and payroll processing within the SAP system. This error indicates that the system was unable to find a valid personnel number for the employee in question, which is necessary for processing payroll or HR-related functions.

    Causes:

    1. Incorrect Personnel Number: The personnel number entered may be incorrect or does not exist in the system.
    2. Data Inconsistency: There may be inconsistencies in the employee master data, such as missing or incorrect entries.
    3. Employee Status: The employee may not be active or may have been terminated, leading to the unavailability of their personnel number.
    4. Authorization Issues: The user may not have the necessary authorizations to access the employee's data.
    5. Configuration Issues: There may be issues with the configuration of the payroll or HR module that prevent the system from retrieving the personnel number.

    Solutions:

    1. Verify Personnel Number: Check the personnel number entered to ensure it is correct. You can do this by searching for the employee in the system using their name or other identifiers.
    2. Check Employee Status: Ensure that the employee is active and has not been terminated or placed on leave. You can check this in the employee master data.
    3. Review Master Data: Look for any inconsistencies or missing information in the employee's master data. Ensure that all required fields are filled out correctly.
    4. Authorization Check: Ensure that the user has the necessary authorizations to access the employee's data. This may require coordination with your SAP security team.
    5. Consult Configuration: If the issue persists, consult with your SAP HR or payroll configuration team to check for any configuration issues that may be affecting the retrieval of personnel numbers.
    6. SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. If necessary, contact SAP support for further assistance.

    Related Information:

    • Transaction Codes: You may use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check employee details.
    • Debugging: If you have access, you can debug the program to see where the error is occurring and gather more information about the context of the error.
    • Documentation: Review SAP documentation related to HR and payroll processing for additional insights into common issues and their resolutions.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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