How To Fix HRPAYSA012 - Infotype 0002 Record Not Found

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYSA - Mesasge class for package PC24

• Message number: 012

• Message text: Infotype 0002 Record Not Found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYSA012 - Infotype 0002 Record Not Found ?

  The SAP error message HRPAYSA012, which states "Infotype 0002 Record Not Found," typically occurs in the Human Resources (HR) module when the system is unable to find a specific record in Infotype 0002 (Personal Data) for an employee. This infotype is crucial as it contains essential personal information about employees, such as their name, date of birth, and marital status.
  Causes:
  
  Missing Record: The most common cause is that the employee does not have any entries in Infotype 0002. This could happen if the employee was never created properly or if the infotype was deleted.
  Incorrect Personnel Number: The personnel number being referenced may be incorrect or does not exist in the system.
  Data Entry Errors: There may be typographical errors in the personnel number or other identifiers used to retrieve the record.
  Authorization Issues: The user may not have the necessary authorizations to view the infotype data for the specified employee.
  Time Constraints: The record may exist, but it could be outside the validity period being queried.
  
  Solutions:
  
  Check Personnel Number: Verify that the personnel number entered is correct and exists in the system.
  Create or Update Infotype 0002: If the record is indeed missing, you may need to create a new entry in Infotype 0002 for the employee using transaction code PA30 (Maintain HR Master Data).
  Review Validity Period: Ensure that you are checking the correct validity period for the infotype. You can do this by checking the start and end dates of the infotype record.
  Authorization Check: Ensure that the user has the necessary authorizations to access the employee's data. This may require coordination with your SAP security team.
  Consult with HR Team: If you are unsure about the employee's data or the infotype's status, consult with your HR team to confirm the employee's record and any changes that may have been made.
  
  Related Information:
  
  Transaction Codes: 
  
  PA30: Maintain HR Master Data
  PA20: Display HR Master Data
  PA40: Personnel Actions
  
  
  Infotype 0002: This infotype is part of the employee's master data and is essential for various HR processes, including payroll and benefits administration.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult SAP documentation for further troubleshooting steps.