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Message type: E = Error
Message class: HRPAYNLLA - Notifications for Wage Return NL
Message number: 345
Message text: Citizen Service Number/Sofi No. &1 used multiple times in infotype &2
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HRPAYNLLA345
- Citizen Service Number/Sofi No. &1 used multiple times in infotype &2 ?The SAP error message HRPAYNLLA345 indicates that a Citizen Service Number (CSN) or Social Security Number (SSN) has been used multiple times in a specific infotype. This typically occurs in the context of employee records in the Human Resources module of SAP, where unique identifiers like CSN or SSN are expected to be unique for each employee.
Cause:
- Duplicate Entries: The primary cause of this error is that the same CSN or SSN has been entered for multiple employees in the same infotype (e.g., Infotype 0002 for personal data).
- Data Migration Issues: If data has been migrated from another system, there may be duplicates that were not cleaned up before the migration.
- Incorrect Data Entry: Manual data entry errors can lead to the same number being assigned to different employees.
Solution:
- Identify Duplicates: Use transaction codes like SE16 or SE11 to query the relevant infotype table (e.g., PA0001, PA0002) to find duplicate entries for the CSN or SSN.
- Correct Data: Once duplicates are identified, correct the data by ensuring that each employee has a unique CSN or SSN. This may involve:
- Updating the records of the employees with duplicate numbers.
- Assigning new, unique CSNs or SSNs where necessary.
- Data Validation: Implement validation checks in the data entry process to prevent future duplicates. This can include:
- Setting up unique constraints in the database.
- Adding checks in the user interface to alert users when they attempt to enter a duplicate number.
- Consult Documentation: Review SAP documentation or consult with your SAP HR module expert for specific steps related to your version of SAP.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.
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