How To Fix HRPAYKZ_REPORTING056 - System does not process this support payment since employee is inactive

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYKZ_REPORTING - HR-KZ: General messages for Reporting

• Message number: 056

• Message text: System does not process this support payment since employee is inactive

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYKZ_REPORTING056 - System does not process this support payment since employee is inactive ?

  The SAP error message HRPAYKZ_REPORTING056 indicates that the system is unable to process a support payment for an employee because their status is marked as inactive. This typically occurs in the context of payroll processing or reporting in the SAP Human Capital Management (HCM) module.
  Cause:
  
  Employee Status: The employee in question may have been terminated, resigned, or is otherwise marked as inactive in the system. This status prevents any further payroll processing or payments.
  Data Entry Error: There may have been an error in data entry, leading to the employee being incorrectly marked as inactive.
  Time Management Issues: If the employee has not been assigned to a valid time management status, it could also lead to this error.
  
  Solution:
  
  
  Check Employee Status: 
  
  Navigate to the employee's master data in SAP (Transaction code PA20 or PA30).
  Verify the employee's status. If the employee is indeed inactive and should be active, you may need to change their status back to active.
  
  
  
  Reinstate Employee: 
  
  If the employee was terminated but needs to be reinstated for payment purposes, you may need to process a rehire or change their status accordingly.
  
  
  
  Review Payroll Configuration: 
  
  Ensure that the payroll configuration allows for processing of payments for employees who are on leave or have a specific status that should allow for payments.
  
  
  
  Consult with HR: 
  
  If you are unsure about the employee's status or the implications of changing it, consult with your HR department or the personnel responsible for employee records.
  
  
  
  Check for Time Management Issues: 
  
  Ensure that the employee has valid time management records if applicable, as this can also affect payroll processing.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  PA20 (Display HR Master Data)
  PA30 (Maintain HR Master Data)
  PC00_MXX_CALC (Payroll Calculation)
  
  
  
  Documentation: 
  
  Review SAP documentation related to employee status management and payroll processing for further insights.
  
  
  
  Support: 
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  
  By following these steps, you should be able to resolve the error and successfully process the support payment for the employee in question.