How To Fix HRPAYDESVUV011 - Enter a PIN for membership number &1 (AI agency &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDESVUV - Error Messages, Payroll Germany, Accident Insurance

• Message number: 011

• Message text: Enter a PIN for membership number &1 (AI agency &2)

What causes this issue?

No PIN can be determined for membership number &v1& for the AI agency
with the company number &v2&.

System Response

The notification was created with the status With Errors.

How to fix this error?

Make sure that a PIN is defined in Customizing table T5D3A_PIN for
membership number &v1& for the AI agency with the company number &v2&.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The AI agency will send you the PIN by mail. If you do not receive this
information, contact your AI agency and ask for a new PIN. You cannot
transfer AI notifications without a valid PIN.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDESVUV011 - Enter a PIN for membership number &1 (AI agency &2) ?

  The SAP error message HRPAYDESVUV011 typically occurs in the context of payroll processing, particularly when dealing with employee benefits or agency-related data. This error indicates that a Personal Identification Number (PIN) is required for a specific membership number associated with an agency.
  Cause:
  
  Missing PIN: The most common cause of this error is that the required PIN for the specified membership number is not entered or is missing in the system.
  Incorrect Membership Number: The membership number provided may be incorrect or not properly linked to the employee's record.
  Configuration Issues: There may be issues with the configuration of the payroll or benefits module, particularly related to the integration with external agencies.
  Data Entry Errors: Manual data entry errors can lead to missing or incorrect information in the employee's records.
  
  Solution:
  
  Enter the Required PIN: Ensure that the correct PIN for the specified membership number is entered in the system. This may involve checking with the employee or the relevant agency to obtain the correct PIN.
  Verify Membership Number: Check that the membership number is correct and corresponds to the employee's record. If it is incorrect, update it accordingly.
  Review Configuration: If the issue persists, review the configuration settings related to the payroll and benefits modules to ensure they are set up correctly for the agency in question.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error message.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user attempting to enter the PIN has the necessary roles and authorizations to access and modify the relevant data.
  Testing in Development Environment: If possible, replicate the issue in a development or test environment to troubleshoot without affecting live data.
  Documentation and Training: Ensure that users are trained on the correct processes for entering and managing PINs and membership numbers to prevent future occurrences of this error.
  
  By following these steps, you should be able to identify and resolve the issue related to the HRPAYDESVUV011 error message in SAP.