How To Fix HRPAYDESVEE104 - The start of the incapacity to work is different from the HI fund

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDESVEE - Data Exchange for Compensation Benefits (EEL)

• Message number: 104

• Message text: The start of the incapacity to work is different from the HI fund

What causes this issue?

In the preexisting conditions request, the start of the incapacity to
work was reported as &v1&.
The health insurance fund reported the start of the incapacity to work
as &v2&.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The notification is set to the status To Be Checked.

How to fix this error?

Check whether the master data needs to be updated in the system.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDESVEE104 - The start of the incapacity to work is different from the HI fund ?

  The SAP error message HRPAYDESVEE104, which translates to "The start of the incapacity to work is different from the HI fund," typically occurs in the context of payroll processing, particularly when dealing with employee health insurance (HI) and incapacity to work (such as sick leave or disability).
  Cause:
  This error usually arises when there is a mismatch between the start date of an employee's incapacity to work and the start date of their health insurance coverage. This can happen due to several reasons, including:
  
  Incorrect Dates: The start date of the incapacity to work may not align with the health insurance coverage dates in the system.
  Data Entry Errors: Manual entry errors when inputting dates for incapacity or health insurance.
  Configuration Issues: Problems in the configuration of the payroll or benefits module that may lead to discrepancies in date handling.
  Changes in Employment Status: If an employee's status changes (e.g., from active to inactive) and the dates are not updated accordingly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Verify Dates: Check the start date of the incapacity to work and compare it with the health insurance coverage start date. Ensure they are aligned.
  Correct Data Entry: If there are discrepancies, correct the dates in the employee's master data or payroll records.
  Review Configuration: If the issue persists, review the configuration settings in the SAP system related to health insurance and incapacity to work. Ensure that the rules governing these dates are correctly set up.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling this error.
  Run Payroll Simulation: After making corrections, run a payroll simulation to ensure that the error does not reoccur.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP HR expert.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training: Ensure that personnel involved in payroll processing are adequately trained on handling health insurance and incapacity to work data.
  
  By following these steps, you should be able to identify and rectify the cause of the HRPAYDESVEE104 error in your SAP system.