How To Fix HRPAYDESV759 - The system could not maintain any PI number.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDESV - Error Messages Germany Payroll, Social Insurance

• Message number: 759

• Message text: The system could not maintain any PI number.

What causes this issue?

An insurance number request has been sent to the DSRV for this employee.
The inbound notification that was returned to you from the DSRV does not
contain any pension insurance number.

System Response

After running report <DS:RE.RPCVVVD0_IN>Process Confirmations of PI
Number</>, the inbound notification is set to status <ZK>To Be Checked
</>.

How to fix this error?

The DSRV could not determine a unique pension insurance number: The
check result is displayed in field <ZK>KENNZRM</> of data record <ZK>
DSVV</>. If this field contains the value 3, this means that the DSRV
could not provide a unique result using the data you sent. Check if the
name at birth or place of birth have been maintained for this employee.
If necessary, resend the notification with the new data.
Set the status of the inbound notification to <ZK>Reported Manually</>
in the administrator list to complete the process.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDESV759 - The system could not maintain any PI number. ?

  The SAP error message HRPAYDESV759, which states "The system could not maintain any PI number," typically occurs in the context of payroll processing, particularly when dealing with Personal Identifiers (PI numbers) for employees. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing or Incorrect Data: The employee's master data may be incomplete or incorrect, particularly in fields related to personal identification numbers.
  Authorization Issues: The user may not have the necessary authorizations to maintain PI numbers.
  Configuration Issues: There may be configuration problems in the payroll or personnel administration settings that prevent the system from processing PI numbers.
  Technical Issues: There could be underlying technical issues, such as database inconsistencies or system bugs.
  
  Solutions:
  
  
  Check Employee Master Data:
  
  Ensure that all required fields in the employee's master data are filled out correctly. This includes checking the Personal Data infotype (IT0002) and any other relevant infotypes.
  Verify that the employee has a valid and unique PI number assigned.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user attempting to maintain the PI number has the necessary permissions.
  
  
  
  Configuration Review:
  
  Consult with your SAP HR configuration team to review the settings related to PI numbers in the payroll configuration. Ensure that the relevant country-specific settings are correctly configured.
  
  
  
  Check for System Notes or Patches:
  
  Look for any SAP Notes or patches that may address this specific error. Sometimes, SAP releases updates that fix known issues.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the payroll process to identify where the error is occurring. This may require the assistance of an ABAP developer.
  
  
  
  Consult SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that might provide additional insights or solutions for this error.
  Documentation: Review the SAP HR documentation for guidelines on maintaining PI numbers and related payroll processes.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.