How To Fix HRPAYDESV761 - The health insurance fund rejected the reimbursement application.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDESV - Error Messages Germany Payroll, Social Insurance

• Message number: 761

• Message text: The health insurance fund rejected the reimbursement application.

What causes this issue?

The health insurance fund reported that the reimbursement application
could not be accepted.
The notification is given the status To Be Rejected.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you select the <ZK>Execute Rejection</> pushbutton, the confirmation
is set to status <ZK>Processed</> and the outbound notification is set
to status <ZK>Rejected</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDESV761 - The health insurance fund rejected the reimbursement application. ?

  The SAP error message HRPAYDESV761 indicates that a health insurance fund has rejected a reimbursement application related to payroll processing in the SAP HR module. This error typically arises in the context of payroll processing, particularly when dealing with health insurance reimbursements.
  Causes:
  
  Incorrect Data Submission: The data submitted for reimbursement may contain errors, such as incorrect employee information, invalid health insurance fund details, or missing documentation.
  Eligibility Issues: The employee may not be eligible for the reimbursement due to various reasons, such as not meeting the required criteria set by the health insurance fund.
  Regulatory Changes: Changes in regulations or policies by the health insurance fund may lead to the rejection of previously accepted reimbursement applications.
  Technical Issues: There may be technical issues in the SAP system, such as configuration errors or issues with the integration between SAP and the health insurance fund's system.
  
  Solutions:
  
  Review the Reimbursement Application: Check the details of the reimbursement application for accuracy. Ensure that all required fields are filled out correctly and that the information matches the records held by the health insurance fund.
  Verify Employee Eligibility: Confirm that the employee is eligible for the reimbursement according to the health insurance fund's criteria. This may involve checking employment status, coverage details, and any other relevant factors.
  Consult Health Insurance Fund Guidelines: Review the guidelines and requirements set by the health insurance fund to ensure compliance. This may include documentation requirements or specific forms that need to be submitted.
  Correct Technical Issues: If the issue is related to a technical error, work with your SAP support team to troubleshoot and resolve any configuration or integration issues.
  Re-submit the Application: After making the necessary corrections, re-submit the reimbursement application to the health insurance fund.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on handling reimbursement applications.
  Documentation: Refer to the SAP HR documentation for detailed information on payroll processing and health insurance reimbursements.
  Support Channels: If the issue persists, consider reaching out to SAP support or your internal IT department for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.