How To Fix HRPAYDESV761 - The health insurance fund rejected the reimbursement application.


HRPAYDESV761 - Overview

  • Message type: E = Error

  • Message class: HRPAYDESV - Error Messages Germany Payroll, Social Insurance

  • Message number: 761

  • Message text: The health insurance fund rejected the reimbursement application.

  • Show details Hide details
  • What causes this issue?

    The health insurance fund reported that the reimbursement application
    could not be accepted.
    The notification is given the status To Be Rejected.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    If you select the <ZK>Execute Rejection</> pushbutton, the confirmation
    is set to status <ZK>Processed</> and the outbound notification is set
    to status <ZK>Rejected</>.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


HRPAYDESV761 - Details

  • The SAP error message HRPAYDESV761 indicates that a health insurance fund has rejected a reimbursement application related to payroll processing in the SAP HR module. This error typically arises in the context of payroll processing, particularly when dealing with health insurance reimbursements.
    Causes:
    
    Incorrect Data Submission: The data submitted for reimbursement may contain errors, such as incorrect employee information, invalid health insurance fund details, or missing documentation.
    Eligibility Issues: The employee may not be eligible for the reimbursement due to various reasons, such as not meeting the required criteria set by the health insurance fund.
    Regulatory Changes: Changes in regulations or policies by the health insurance fund may lead to the rejection of previously accepted reimbursement applications.
    Technical Issues: There may be technical issues in the SAP system, such as configuration errors or issues with the integration between SAP and the health insurance fund's system.
    
    Solutions:
    
    Review the Reimbursement Application: Check the details of the reimbursement application

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