How To Fix HRPAYDESV544 - The agreed weekly working hours must not be zero

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDESV - Error Messages Germany Payroll, Social Insurance

• Message number: 544

• Message text: The agreed weekly working hours must not be zero

What causes this issue?

The field <ZK>Agreed Weekly Working Time in Hours (AZWOECH)</> in the
data module DBEN (ELENA - Basic Data) is a mandatory field and must
therefore not have the value 0.

System Response

The notification is created in the status <ZK>With Errors</>.

How to fix this error?

The agreed weekly working hours is determined using the BAdI
"BADI_HRPAYDE_EL_AZWOECH" in the enhancement spot
"ES_HRPAYDE_EL_AZWOECH". Check whether customer implementations are
active and whether these implementations calculate the working time
correctly.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDESV544 - The agreed weekly working hours must not be zero ?

  The SAP error message HRPAYDESV544, which states "The agreed weekly working hours must not be zero," typically occurs in the context of employee master data or payroll processing within the SAP Human Capital Management (HCM) module. This error indicates that the system has detected that the agreed weekly working hours for an employee are set to zero, which is not valid for payroll calculations or other HR processes.
  Cause:
  
  Missing Data: The employee's working hours have not been defined in the system.
  Incorrect Configuration: The configuration settings for the employee's work schedule or contract may be incorrect.
  Data Entry Error: There may have been an error during data entry, leading to a zero value being saved for the working hours.
  Employee Status: The employee may be in a status that does not require working hours (e.g., inactive, leave of absence).
  
  Solution:
  
  
  Check Employee Master Data:
  
  Navigate to the employee's master data (using transaction codes like PA30).
  Verify the "Basic Pay" infotype (0008) and "Work Schedule" infotype (0007) to ensure that the agreed weekly working hours are correctly entered.
  
  
  
  Update Working Hours:
  
  If the working hours are indeed set to zero, update them to the correct value based on the employee's contract or work agreement.
  Ensure that the work schedule is correctly assigned to the employee.
  
  
  
  Review Work Schedule Configuration:
  
  Check the configuration of work schedules in the system (using transaction code SPRO).
  Ensure that the work schedule rules are correctly defined and that they align with the employee's contract.
  
  
  
  Check Employee Status:
  
  Ensure that the employee is in an active status that requires working hours. If the employee is on leave or inactive, consider whether the working hours need to be adjusted or if the employee should be processed differently.
  
  
  
  Testing:
  
  After making the necessary changes, run a test payroll or simulation to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and SPRO (Customizing).
  Infotypes: Understand the relevant infotypes, particularly IT0007 (Planned Working Time) and IT0008 (Basic Pay).
  Documentation: Refer to SAP documentation or help files for detailed guidance on configuring work schedules and handling payroll-related issues.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP HCM expert for further assistance.
  
  By following these steps, you should be able to resolve the HRPAYDESV544 error and ensure that the employee's working hours are correctly configured in the system.