How To Fix HRPAYDESV217 - Reversal with notification reason &1 must be performed manually

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDESV - Error Messages Germany Payroll, Social Insurance

• Message number: 217

• Message text: Reversal with notification reason &1 must be performed manually

What causes this issue?

The health insurance fund sent a cancellation with notification reason
&V1&. This notification reason requires changes to the master data in
infotype 0013 (Social Insurance). Normally, these changes are made
automatically. However, the system detected that the original
notification has been edited manually, which means no data is saved that
can be reset in infotype 0013.

System Response

The cancellation is set to the status <zh>To Be Checked</>.

How to fix this error?

Undo the changes to the master data and then set the status of the
notification to <zh>Processed Manually</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDESV217 - Reversal with notification reason &1 must be performed manually ?

  The SAP error message HRPAYDESV217 indicates that a reversal of a payroll posting with a specific notification reason (denoted by &1) must be performed manually. This typically occurs in the context of payroll processing within the SAP Human Capital Management (HCM) module.
  Cause:
  The error message is triggered when the system detects that a reversal cannot be automatically processed due to specific conditions related to the notification reason. This could be due to:
  
  Custom Business Logic: Certain notification reasons may have been configured in a way that requires manual intervention for reversals.
  Data Integrity Issues: There may be inconsistencies or missing data that prevent the system from processing the reversal automatically.
  System Configuration: The configuration settings in the payroll module may dictate that certain types of reversals must be handled manually.
  
  Solution:
  To resolve this issue, you will need to perform the reversal manually. Here are the steps you can take:
  
  Identify the Notification Reason: Check the specific notification reason indicated by &1 in the error message. This will help you understand the context of the reversal.
  Manual Reversal Process:
  
  Navigate to the relevant transaction in SAP for payroll processing (e.g., transaction code PC00_MXX_CALC).
  Locate the payroll period and employee for which the reversal is needed.
  Manually enter the reversal details, ensuring that you follow the correct procedures for your organization.
  
  
  Consult Documentation: Refer to your organization's internal documentation or SAP Help for specific instructions on how to handle manual reversals for the identified notification reason.
  Check Configuration: If this issue occurs frequently, it may be worth reviewing the configuration settings in the payroll module to determine if adjustments can be made to allow for automatic reversals in certain cases.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that provide solutions or workarounds for specific error messages.
  User Roles and Authorizations: Ensure that the user attempting the reversal has the necessary authorizations to perform manual payroll adjustments.
  Testing: After performing the manual reversal, it is advisable to test the payroll run to ensure that the reversal has been processed correctly and that there are no further issues.
  
  If you continue to experience difficulties or if the error message persists, consider reaching out to your SAP support team or consulting with an SAP HCM expert for further assistance.