How To Fix HRPAYDESV216 - Reversal with notification reason &1 must be performed manually

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDESV - Error Messages Germany Payroll, Social Insurance

• Message number: 216

• Message text: Reversal with notification reason &1 must be performed manually

What causes this issue?

The health insurance fund sent a cancellation with notification reason
&V1&. This notification reason requires changes to the master data in
infotype 0013 (Social Insurance). Normally, these changes are made
automatically. However, the system detected that manual changes have
been made to infotype 0013 since the original notification, which means
resetting infotype 0013 to the version before the original notification
would overwrite these changes.

System Response

The cancellation is set to the status <zh>To Be Checked</>.

How to fix this error?

To prevent data loss, undo the changes to the master data manually and
then set the status of the notification to <zh>Processed Manually</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDESV216 - Reversal with notification reason &1 must be performed manually ?

  The SAP error message HRPAYDESV216 indicates that a reversal of a payroll posting with a specific notification reason (denoted by &1) must be performed manually. This typically occurs in the context of payroll processing within the SAP Human Capital Management (HCM) module.
  Cause:
  The error message is triggered when the system detects that a reversal cannot be automatically processed due to specific conditions related to the notification reason. This could be due to:
  
  Configuration Settings: The notification reason may be configured in such a way that it requires manual intervention for reversals.
  Data Integrity Issues: There may be inconsistencies or missing data in the payroll results that prevent the system from processing the reversal automatically.
  Business Rules: Certain business rules or policies may dictate that specific types of reversals must be handled manually to ensure compliance or accuracy.
  
  Solution:
  To resolve this issue, you will need to perform the reversal manually. Here are the steps you can take:
  
  Identify the Notification Reason: Check the specific notification reason indicated by &1 in the error message. This will give you context on why the reversal is required.
  Manual Reversal Process:
  
  Navigate to the relevant transaction in SAP for payroll processing (e.g., transaction code PC00_MXX_CALC).
  Locate the payroll results that need to be reversed.
  Manually create a reversal entry for the payroll posting associated with the notification reason.
  
  
  Review Configuration: If this error occurs frequently, review the configuration settings for the notification reasons in the payroll schema to determine if adjustments can be made to allow for automatic reversals.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling payroll reversals to ensure compliance with business processes.
  Testing: After performing the manual reversal, test the payroll process to ensure that the reversal has been correctly applied and that there are no further issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that provide solutions or workarounds for specific error messages.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  Training: If manual reversals are a common occurrence, consider training for payroll administrators on how to handle these situations effectively.
  
  By following these steps, you should be able to address the HRPAYDESV216 error and perform the necessary manual reversal.