How To Fix HRPAYDESV214 - HI fund reports start, but start notif. from paying office not found

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDESV - Error Messages Germany Payroll, Social Insurance

• Message number: 214

• Message text: HI fund reports start, but start notif. from paying office not found

What causes this issue?

The health insurance fund reports the start of the deduction of
contribution amount obligation. This notification is the response to the
notification from the paying office at the start of the contribution
obligation. However, the system could not find a suitable start
notification from the paying office.

System Response

The start notification from the health insurance fund is set to the
status <zh>To Be Checked</>.

How to fix this error?

Check the situation and then set the status of the notification to <zh>
Processed Manually</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDESV214 - HI fund reports start, but start notif. from paying office not found ?

  The SAP error message HRPAYDESV214 typically indicates an issue related to the processing of HI (Health Insurance) fund reports in the payroll module. This error suggests that the system is unable to find the necessary notification from the paying office to start the report generation process.
  Cause:
  
  
  Missing Notification: The primary cause of this error is that the system is unable to locate the required notification from the paying office. This could be due to:
  
  The notification not being created or sent.
  Incorrect configuration or settings in the payroll processing.
  Issues with the integration between the payroll module and the health insurance fund reporting.
  
  
  
  Data Inconsistencies: There may be inconsistencies or missing data in the employee records or payroll data that prevent the report from being generated correctly.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the required data or to execute the report.
  
  
  Solution:
  
  
  Check Notifications: Verify if the notification from the paying office has been created and is available in the system. You may need to check the relevant transaction codes or reports to confirm this.
  
  
  Review Configuration: Ensure that the configuration settings for health insurance reporting are correctly set up in the system. This includes checking the payroll area, infotypes, and any related settings.
  
  
  Data Validation: Review the employee records and payroll data for any inconsistencies or missing information. Ensure that all necessary infotypes related to health insurance are correctly filled out.
  
  
  Authorization Check: Confirm that the user executing the report has the necessary authorizations to access the required data and execute the payroll process.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for any additional troubleshooting steps or patches that may be available.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and others that may be useful in troubleshooting.
  SAP Notes: Search for SAP Notes related to HRPAYDESV214 for any known issues or fixes.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.