How To Fix HRPAYDEEH396 - Bank, bank number and account number must be entered together

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDEEH - Notification class for surveys, DE

• Message number: 396

• Message text: Bank, bank number and account number must be entered together

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDEEH396 - Bank, bank number and account number must be entered together ?

  The SAP error message HRPAYDEEH396 indicates that when processing payroll or related functions in the SAP HR module, the system requires that the bank details (bank, bank number, and account number) must be entered together. This error typically arises when one or more of these fields are incomplete or not filled in correctly.
  Cause:
  
  Incomplete Data Entry: The user may have entered only one or two of the required fields (bank, bank number, account number) without filling in all three.
  Data Validation: The system has validation rules that enforce the requirement for all three fields to be filled out together to ensure data integrity.
  Configuration Issues: There may be configuration settings in the SAP system that enforce this requirement, which could be due to specific business rules or legal requirements.
  
  Solution:
  
  Check Data Entry: Ensure that all three fields (bank, bank number, and account number) are filled out correctly. If any of these fields are left blank, the error will occur.
  Correct Format: Make sure that the data entered in these fields adheres to the expected format. For example, the bank number and account number should be numeric and of the correct length.
  Review Configuration: If you have the necessary permissions, check the configuration settings in the SAP system to see if there are any specific rules that might be causing this error. This may involve consulting with your SAP administrator or HR module specialist.
  User Training: Ensure that users entering this data are trained on the importance of entering all required fields together and understand the implications of incomplete data.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the SAP HR module documentation for guidelines on entering bank details and the implications of missing data.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By ensuring that all required fields are filled out correctly and understanding the underlying reasons for this error, you can resolve the issue effectively.