How To Fix HRPAYDEE2188 - Clearing house has not responded regarding registration/deregistration.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDEE2 - Message Class ELStAM Procedure

• Message number: 188

• Message text: Clearing house has not responded regarding registration/deregistration.

What causes this issue?

The registration/change of registration failed as the clearing house did
not provide an answer.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check if the response from the clearing house could not be assigned for
the affected <LS>Identification Number</> and if this resulted in a task
being created in the <DS:RE.RPCE2LD0_TODO>ELStAM: Administrator Task
List</>.
Clarify the reason for not receiving an answer from the clearing house
in relation to the registration/change of registration. You can send a
request to the clearing house specifying the transfer ticket.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDEE2188 - Clearing house has not responded regarding registration/deregistration. ?

  The SAP error message HRPAYDEE2188, which states "Clearing house has not responded regarding registration/deregistration," typically occurs in the context of payroll processing, particularly when dealing with third-party clearing houses for payroll transactions. This error indicates that the system has not received a response from the clearing house regarding a registration or deregistration request for an employee.
  Causes:
  
  Network Issues: There may be connectivity problems between your SAP system and the clearing house.
  Clearing House Downtime: The clearing house may be experiencing technical difficulties or maintenance, leading to delayed responses.
  Configuration Issues: Incorrect configuration settings in the SAP system related to the clearing house integration.
  Data Issues: Missing or incorrect data in the employee records that are being sent to the clearing house.
  Authorization Issues: The user or system may not have the necessary permissions to communicate with the clearing house.
  
  Solutions:
  
  Check Connectivity: Ensure that there are no network issues preventing communication with the clearing house. Test the connection if possible.
  Verify Clearing House Status: Contact the clearing house to check if they are experiencing any outages or maintenance that could affect response times.
  Review Configuration: Check the configuration settings in SAP related to the clearing house. Ensure that all necessary parameters are correctly set up.
  Validate Employee Data: Review the employee records being sent to the clearing house for completeness and accuracy. Ensure that all required fields are filled out correctly.
  Check Authorizations: Ensure that the user or system has the necessary authorizations to perform registration/deregistration actions with the clearing house.
  Retry the Process: If the issue is temporary, retry the registration/deregistration process after a short period.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the documentation for the specific payroll module you are using, as it may provide additional insights into the integration with the clearing house.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the HRPAYDEE2188 error effectively.