How To Fix HRPAYDEE2189 - Clearing house has not responding regarding deregistration.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDEE2 - Message Class ELStAM Procedure

• Message number: 189

• Message text: Clearing house has not responding regarding deregistration.

What causes this issue?

The deregistration failed as the clearing house did not provide an
answer.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check if the response from the clearing house could not be assigned for
the affected <LS>Identification Number</> and if this resulted in a task
being created in the <DS:RE.RPCE2LD0_TODO>ELStAM: Administrator Task
List</>.
Clarify the reason for not receiving an answer from the clearing house
in relation to the deregistration. You can send a request to the
clearing house specifying the transfer ticket.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDEE2189 - Clearing house has not responding regarding deregistration. ?

  The SAP error message HRPAYDEE2189, which states "Clearing house has not responded regarding deregistration," typically occurs in the context of payroll processing, particularly when dealing with external clearing houses for payroll data. This error indicates that the system is unable to receive a response from the clearing house regarding a deregistration request.
  Causes:
  
  Network Issues: There may be connectivity problems between your SAP system and the clearing house.
  Clearing House Downtime: The clearing house may be experiencing downtime or maintenance, preventing it from processing requests.
  Configuration Issues: Incorrect configuration settings in the SAP system related to the clearing house interface.
  Data Issues: There may be issues with the data being sent to the clearing house, such as missing or incorrect information.
  Authorization Issues: The user or system may not have the necessary permissions to communicate with the clearing house.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues preventing communication with the clearing house. You can test connectivity using tools like ping or traceroute.
  Verify Clearing House Status: Contact the clearing house to check if they are experiencing any outages or maintenance that could affect their response times.
  Review Configuration Settings: Check the configuration settings in SAP related to the clearing house. Ensure that all parameters are correctly set up.
  Validate Data: Review the data being sent to the clearing house for any inconsistencies or errors. Ensure that all required fields are populated correctly.
  Check Authorizations: Ensure that the user or system has the necessary authorizations to perform the deregistration and communicate with the clearing house.
  Retry the Request: If the issue was temporary, retry the deregistration request after a short period.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the documentation for the payroll module and the specific clearing house integration to ensure compliance with their requirements.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the HRPAYDEE2189 error effectively.