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Message type: E = Error
Message class: HRPAYBR_EFD - Message class EFD-Social
Message number: 172
Message text: The event status is not compatible to be updated to Accepted.
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HRPAYBR_EFD172
- The event status is not compatible to be updated to Accepted. ?The SAP error message HRPAYBR_EFD172 indicates that there is an issue with the status of an event in the Brazilian payroll processing system. Specifically, it means that the event status cannot be updated to "Accepted" due to compatibility issues. This error typically arises in the context of the Brazilian eSocial system, which is used for reporting employee and payroll information to the government.
Causes:
- Incorrect Event Status: The event you are trying to update may not be in a status that allows it to be changed to "Accepted." For example, it might be in a "Pending" or "Rejected" status.
- Data Inconsistencies: There may be inconsistencies or missing data in the event that prevent it from being accepted.
- Business Rules Violations: The event may not comply with the business rules defined in the eSocial framework, leading to rejection.
- Previous Processing Errors: If there were errors in previous processing steps, it could affect the current status of the event.
Solutions:
- Check Event Status: Review the current status of the event in the system. Ensure that it is in a state that allows it to be updated to "Accepted."
- Review Data: Verify that all required data for the event is complete and accurate. Look for any missing or incorrect information that could cause the event to be rejected.
- Consult Logs: Check the application logs or error logs for more detailed information about why the event cannot be updated. This may provide insights into specific issues that need to be addressed.
- Correct Business Rules: Ensure that the event complies with all relevant business rules and regulations. If necessary, consult with your HR or payroll team to understand the requirements.
- Reprocess the Event: If the event was previously rejected, you may need to correct the underlying issues and then reprocess the event to change its status.
- Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions to common issues.
Related Information:
If the issue persists after following these steps, it may be beneficial to reach out to SAP support or consult with a technical expert who specializes in SAP HR and eSocial integration.
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