How To Fix HRPAYAT00321 - The number of children is irrelevant for COVID-19 short-time work

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYAT00 - HR-AT: Messages (General)

• Message number: 321

• Message text: The number of children is irrelevant for COVID-19 short-time work

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYAT00321 - The number of children is irrelevant for COVID-19 short-time work ?

  The SAP error message HRPAYAT00321, which states "The number of children is irrelevant for COVID-19 short-time work," typically arises in the context of payroll processing in SAP HR (Human Resources) when dealing with short-time work (Kurzarbeit) due to the COVID-19 pandemic.
  Cause:
  This error usually occurs when the system is trying to calculate benefits or allowances related to short-time work, and it encounters an inconsistency or an unexpected value regarding the number of children for an employee. In the context of COVID-19 short-time work, the regulations may state that the number of children should not affect the calculation of certain benefits, leading to this error if the system is still trying to factor in that information.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration: Ensure that the configuration for COVID-19 short-time work is correctly set up in the system. This includes verifying that the relevant infotypes (like IT0002 for personal data) are correctly maintained and that the system is configured to ignore the number of children for COVID-19 related calculations.
  
  
  Review Employee Data: Check the employee's data in the system to ensure that the infotypes related to family status and children are correctly filled out. If the employee does not have children, ensure that this is correctly reflected in the system.
  
  
  Update Payroll Schema: If necessary, update the payroll schema to ensure that it correctly handles the COVID-19 short-time work calculations without considering the number of children. This may involve modifying the rules in the payroll schema to bypass the child count for specific calculations.
  
  
  Consult Documentation: Review SAP notes and documentation related to COVID-19 short-time work. SAP often releases notes that provide guidance on handling specific errors and updates related to pandemic-related changes.
  
  
  Testing: After making changes, run a test payroll to ensure that the error is resolved and that the calculations are performed correctly.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific patches or updates that address this error.
  
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to COVID-19 short-time work and payroll processing. These notes often contain important updates and fixes.
  Legal Regulations: Be aware of the legal regulations in your country regarding short-time work and how they may affect payroll processing.
  Training and Documentation: Ensure that HR personnel are trained on the new processes and that documentation is updated to reflect any changes made to the payroll system.
  
  By following these steps, you should be able to resolve the HRPAYAT00321 error and ensure that your payroll processing for COVID-19 short-time work is accurate.