How To Fix HRPAY99RU_RMS_DB_ILM024 - Employee has legal hold on RMS data

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAY99RU_RMS_DB_ILM - RMS DB: ILM-related messages

• Message number: 024

• Message text: Employee has legal hold on RMS data

What causes this issue?

The employee has a record in infotype <LS>Legal Hold</> (3246) with type
<LS>HRC99RMSE0</> which prohibits ILM activities on RMS data. The
relevant RMS data will not be archived unless the legal hold on RMS data
is lifted.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAY99RU_RMS_DB_ILM024 - Employee has legal hold on RMS data ?

  The SAP error message HRPAY99RU_RMS_DB_ILM024 indicates that an employee has a legal hold on their RMS (Records Management System) data. This typically means that there are legal or compliance reasons preventing the deletion or modification of certain records related to that employee.
  Cause:
  
  Legal Hold: The employee's data is under a legal hold due to ongoing litigation, investigations, or compliance requirements. This means that the data must be preserved and cannot be altered or deleted.
  Compliance Regulations: Certain regulations may require that employee records be retained for a specific period, and a legal hold may be placed to ensure compliance.
  System Configuration: The system may be configured to automatically place holds on records based on certain criteria, such as pending legal cases or audits.
  
  Solution:
  
  Review Legal Hold Status: Check the status of the legal hold on the employee's records. This may involve consulting with your legal or compliance department to understand the nature of the hold.
  Remove Legal Hold: If the legal hold is no longer applicable, follow the appropriate procedures to remove it. This may require documentation or approval from legal or compliance teams.
  Consult Documentation: Refer to SAP documentation or your organization's policies regarding legal holds and data retention to ensure compliance with regulations.
  Contact SAP Support: If you are unable to resolve the issue internally, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration or legal hold processes.
  
  Related Information:
  
  Legal Compliance: Understand the legal implications of data retention and the importance of maintaining records under legal hold.
  Data Management Policies: Familiarize yourself with your organization's data management and retention policies to ensure compliance with legal requirements.
  SAP Modules: This error may be related to specific SAP modules such as HR (Human Resources) and ILM (Information Lifecycle Management). Understanding how these modules interact can help in troubleshooting.
  Training and Awareness: Ensure that relevant personnel are trained on the implications of legal holds and the processes for managing employee records in SAP.
  
  By addressing the legal hold appropriately, you can resolve the error and ensure compliance with legal and regulatory requirements.