How To Fix HRPADQA064 - Cannot save this record; try again or inform the administrator


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPADQA - Message Class PB QA

  • Message number: 064

  • Message text: Cannot save this record; try again or inform the administrator

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPADQA064 - Cannot save this record; try again or inform the administrator ?

    The SAP error message HRPADQA064 ("Cannot save this record; try again or inform the administrator") typically occurs in the context of HR (Human Resources) data processing, particularly when trying to save changes to employee records or related data in the SAP system. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:

    Causes:

    1. Data Validation Issues: The data being entered may not meet the required validation rules set in the system. This could include missing mandatory fields, incorrect data formats, or values that do not comply with business rules.

    2. Authorization Issues: The user may not have the necessary permissions to save changes to the record. This could be due to role-based access controls or missing authorizations.

    3. Technical Issues: There may be a temporary technical issue with the SAP system, such as a database lock, system performance issues, or connectivity problems.

    4. Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may be causing conflicts or errors when trying to save records.

    5. Data Consistency Issues: There may be inconsistencies in the data that need to be resolved before the record can be saved.

    Solutions:

    1. Check Data Entry: Review the data being entered for any missing or incorrect information. Ensure that all mandatory fields are filled out correctly.

    2. Review Authorizations: Verify that the user has the necessary authorizations to perform the action. This may involve checking user roles and permissions in the SAP system.

    3. Retry Saving: Sometimes, the issue may be temporary. Try saving the record again after a short period.

    4. Check for Locks: Use transaction codes like SM12 to check for any locks on the database that may be preventing the save operation. If locks are found, they may need to be released.

    5. Consult with IT Support: If the issue persists, it may be necessary to inform the system administrator or IT support team. They can check system logs for errors and investigate any underlying technical issues.

    6. Debugging: If you have access to debugging tools, you can analyze the program logic to identify where the error is occurring.

    7. Review Custom Code: If there are custom enhancements, review them to ensure they are functioning correctly and not causing the error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and SM21 (System Log) for troubleshooting.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
    • Documentation: Review SAP documentation related to HR data management for best practices and troubleshooting tips.

    If the problem continues after trying these solutions, it may be necessary to escalate the issue to SAP support for further assistance.

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