How To Fix HRHAP00_TEMPLATE375 - Appraisal document can never be closed

SAP Error Message - Details

• Message type: E = Error

• Message class: HRHAP00_TEMPLATE - HR-HAP: Appraisal Template

• Message number: 375

• Message text: Appraisal document can never be closed

What causes this issue?

You can never assign the status <ZK>closed</> to an appraisal document.

How to fix this error?

Define at least one of the following status steps that refers to the
subsequent status <ZK>closed</>, <ZK>approved</>, <ZK>rejected</>,
<ZK>closed approved</> or <ZK>closed rejected</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRHAP00_TEMPLATE375 - Appraisal document can never be closed ?

  The SAP error message "HRHAP00_TEMPLATE375: Appraisal document can never be closed" typically occurs in the context of the SAP HCM (Human Capital Management) module, specifically within the Performance Management or Appraisal Management functionalities. This error indicates that there is an issue with the appraisal document that prevents it from being closed or finalized.
  Cause:
  The error can be caused by several factors, including:
  
  Incomplete Appraisal Document: The appraisal document may not have all the required fields filled out or may be missing necessary approvals.
  Status Issues: The document may be in a status that does not allow it to be closed (e.g., it might be in a draft or pending state).
  Configuration Issues: There may be configuration settings in the system that prevent the closing of the appraisal document.
  Authorization Issues: The user attempting to close the document may not have the necessary authorizations to perform this action.
  Business Rules: There may be specific business rules or validations in place that prevent the document from being closed under certain conditions.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Document Completeness: Ensure that all required fields in the appraisal document are filled out and that all necessary approvals have been obtained.
  Review Document Status: Verify the current status of the appraisal document. If it is in a draft or pending state, you may need to change its status to allow for closure.
  Consult Configuration Settings: Review the configuration settings related to appraisal documents in the SAP system. Ensure that the settings allow for the closing of documents under the current conditions.
  Verify User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to close the appraisal document.
  Check Business Rules: Review any business rules or validations that may be preventing the closure of the document. Make adjustments as necessary to comply with these rules.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions to common issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA40 (Personnel Actions), and others related to performance management.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide more detailed insights based on the specific configuration and version of your SAP system.
  Documentation: Review the SAP Help Portal for documentation related to Performance Management and Appraisal Management to understand the expected behavior and requirements for appraisal documents.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to close the appraisal document successfully.