How To Fix HRHAP00_DOCUMENT405 - Status reset is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: HRHAP00_DOCUMENT - HR-HAP: Appraisal Document

• Message number: 405

• Message text: Status reset is not allowed

What causes this issue?

You cannot reset the status. When defining the template, you defined the
value <LS>No Reset</> on the <LS>Processing</> (infotype 5025) tab page
in the <LS>Processing of Archived Documents</> field.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRHAP00_DOCUMENT405 - Status reset is not allowed ?

  The SAP error message "HRHAP00_DOCUMENT405 Status reset is not allowed" typically occurs in the context of the SAP HCM (Human Capital Management) module, particularly when dealing with the Employee Self-Service (ESS) or Manager Self-Service (MSS) functionalities related to HR processes such as appraisals, recruitment, or other document workflows.
  Cause:
  This error message indicates that there is an attempt to reset the status of a document (such as an appraisal or a request) that is not allowed due to the current state of the document. The status reset might be restricted because:
  
  The document is already in a finalized state (e.g., approved or completed).
  The document is locked by another user or process.
  There are specific business rules or configurations in place that prevent status changes under certain conditions.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Document Status: Verify the current status of the document you are trying to reset. If it is in a finalized state, you may need to follow the appropriate process to change it (e.g., reversing or canceling the document if applicable).
  
  
  Review User Permissions: Ensure that the user attempting to reset the status has the necessary permissions to perform this action. Sometimes, authorization issues can lead to such errors.
  
  
  Consult Configuration: Review the configuration settings in the SAP system related to the specific HR process. There may be settings that restrict status changes based on certain criteria.
  
  
  Check for Locks: Determine if the document is locked by another user or process. If so, you may need to wait until the lock is released or contact the user who has the document open.
  
  
  Error Logs: Check the system logs for any additional error messages or warnings that might provide more context about why the status reset is not allowed.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP HCM documentation for details on the specific HR processes you are working with, as they may contain information on status management and restrictions.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the "HRHAP00_DOCUMENT405 Status reset is not allowed" error in your SAP system.