How To Fix HRHAP00_DOCUMENT403 - Reset status: the new status must be before the old status

SAP Error Message - Details

• Message type: E = Error

• Message class: HRHAP00_DOCUMENT - HR-HAP: Appraisal Document

• Message number: 403

• Message text: Reset status: the new status must be before the old status

What causes this issue?

The new status must occur before the old status in the status
sequence.
The status sequence is usually defined as follows:
In Preparation
In Planning
In Review
In Process
Completed

System Response

The SAP R/3 system skips
this appraisal document and processes the other appraisal
documents (provided other appraisal documents are available).

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRHAP00_DOCUMENT403 - Reset status: the new status must be before the old status ?

  The SAP error message HRHAP00_DOCUMENT403 with the description "Reset status: the new status must be before the old status" typically occurs in the context of the SAP HCM (Human Capital Management) module, particularly when dealing with the Employee Self-Service (ESS) or Manager Self-Service (MSS) functionalities related to HR processes.
  Cause:
  This error generally arises when there is an attempt to change the status of a document (such as a performance appraisal, leave request, etc.) to a status that is chronologically later than the current status. For example, if a document is currently in a "Completed" status, trying to reset it to a "Draft" or "In Progress" status would trigger this error because the system expects the new status to be earlier in the workflow.
  Solution:
  To resolve this error, you should:
  
  
  Check the Current Status: Review the current status of the document you are trying to modify. Ensure that you are aware of the status hierarchy defined in your SAP system.
  
  
  Select an Appropriate Status: When attempting to change the status, ensure that the new status you are selecting is indeed earlier than the current status. For example, if the document is "Completed," you might need to set it to "In Progress" or "Draft" if those statuses are allowed.
  
  
  Consult Documentation: Refer to your organization's documentation or SAP help resources to understand the valid status transitions for the specific document type you are working with.
  
  
  User Authorization: Ensure that you have the necessary authorizations to change the status of the document. Sometimes, restrictions may be in place that prevent certain status changes.
  
  
  Contact Support: If you are unsure about the status transitions or if the error persists despite following the above steps, consider reaching out to your SAP support team or system administrator for further assistance.
  
  
  Related Information:
  
  Status Management: Familiarize yourself with the status management in your specific SAP implementation, as different organizations may have customized workflows and status definitions.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context on status management in your version of SAP.
  Training: If you frequently encounter issues with status changes, consider additional training on the HR module or specific processes related to document management in SAP.
  
  By following these steps, you should be able to resolve the HRHAP00_DOCUMENT403 error and successfully manage the status of your HR documents.