How To Fix HRHAP00_DOCUMENT402 - Status &1 is not allowed, appraisal document reset canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: HRHAP00_DOCUMENT - HR-HAP: Appraisal Document

• Message number: 402

• Message text: Status &1 is not allowed, appraisal document reset canceled

What causes this issue?

You attempted to reset one or more appraisal
documents to an incorrect status.
Depending on the mode, a document can be reset to the following
statuses:
In Administrator Mode
In Preparation
In Planning
In Review
In Process
Completed
Approved
Rejected
Closed Approved
Closed Rejected
In Change Mode
In Process

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The SAP R/3 system cancels the action.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRHAP00_DOCUMENT402 - Status &1 is not allowed, appraisal document reset canceled ?

  The SAP error message HRHAP00_DOCUMENT402 with the description "Status &1 is not allowed, appraisal document reset canceled" typically occurs in the context of the SAP HCM (Human Capital Management) module, specifically when dealing with the appraisal process in the Performance Management component.
  Cause:
  This error message indicates that there is an attempt to reset an appraisal document, but the current status of the document does not allow for this action. Each appraisal document in SAP has a defined status (e.g., "In Progress," "Completed," "Locked," etc.), and certain actions can only be performed when the document is in a specific status. If the document is in a status that does not permit resetting, this error will be triggered.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Document Status: Review the status of the appraisal document that you are trying to reset. You can do this by navigating to the relevant transaction in SAP (e.g., using transaction code PHAP_ADMIN or PHAP_CATALOG).
  
  
  Allowed Statuses: Identify which statuses are allowed for resetting the appraisal document. This information can usually be found in the configuration settings for the appraisal process or in the documentation provided by SAP.
  
  
  Change Document Status: If the current status does not allow for a reset, you may need to change the status of the document to one that does. This may involve completing certain actions or approvals before the document can be reset.
  
  
  Consult Configuration: If you have access to the configuration settings, check the settings for the appraisal process to understand the status transitions and what actions are permissible at each status.
  
  
  User Authorization: Ensure that you have the necessary authorizations to perform the reset action. Sometimes, user roles and permissions can restrict certain actions based on the document status.
  
  
  Contact Support: If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PHAP_ADMIN (for managing appraisal documents) and PHAP_CATALOG (for managing appraisal templates).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  Documentation: Review the SAP HCM documentation for details on appraisal processes, statuses, and allowed actions.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.