How To Fix HRHAP00_ACTION_LOG020 - Appraisal document status reset from '&1' to '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: HRHAP00_ACTION_LOG - HRHAP: Appraisal Document - Action Log

• Message number: 020

• Message text: Appraisal document status reset from '&1' to '&2'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRHAP00_ACTION_LOG020 - Appraisal document status reset from '&1' to '&2' ?

  The SAP error message HRHAP00_ACTION_LOG020 indicates that there is an issue with the status of an appraisal document in the SAP HCM (Human Capital Management) module, specifically within the Performance Management component. The message states that the status of an appraisal document is being reset from one value ('&1') to another ('&2'). 
  Cause:
  
  Status Change Logic: The system may be programmed to change the status of an appraisal document based on certain conditions or actions taken by users. This could be due to a workflow process, a manual update, or a system-triggered event.
  Data Inconsistencies: There may be inconsistencies in the data that lead the system to believe that the status needs to be reset.
  Authorization Issues: The user may not have the necessary authorizations to maintain the current status of the appraisal document, leading to a forced reset.
  Configuration Issues: There may be configuration settings in the appraisal process that dictate how statuses are managed, which could lead to unexpected behavior.
  
  Solution:
  
  Review Workflow and Status Logic: Check the workflow configuration and the logic that governs status changes for appraisal documents. Ensure that the conditions for status changes are correctly defined.
  Check User Authorizations: Verify that the user attempting to perform the action has the necessary authorizations to maintain the appraisal document's status.
  Data Validation: Ensure that all required fields and data are correctly filled out in the appraisal document. Look for any inconsistencies or missing information that could trigger a status reset.
  Consult SAP Notes: Look for any relevant SAP Notes or patches that may address known issues related to this error message. SAP frequently releases updates that fix bugs or improve functionality.
  Debugging: If the issue persists, consider debugging the process to identify the exact point at which the status change is triggered. This may require technical expertise in ABAP or access to a developer.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PHAP_CATALOG (Appraisal Catalog), and PHAP_ADMIN (Appraisal Administration) to manage appraisal documents.
  Documentation: Review SAP documentation related to Performance Management and Appraisal processes for best practices and configuration guidelines.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the HRHAP00_ACTION_LOG020 error and implement a solution to resolve it.