How To Fix HRGB_TPS114 - TRANSITION Error: No match found NINO/DoB/Surname (&1/&2/&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_TPS - Teacher's Pension Scheme

• Message number: 114

• Message text: TRANSITION Error: No match found NINO/DoB/Surname (&1/&2/&3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_TPS114 - TRANSITION Error: No match found NINO/DoB/Surname (&1/&2/&3) ?

  The SAP error message HRGB_TPS114 indicates a transition error related to the National Insurance Number (NINO), Date of Birth (DoB), and Surname. This error typically occurs in the context of HR and payroll processing, particularly when dealing with employee records and their integration with external systems, such as the UK’s HM Revenue and Customs (HMRC) for tax and national insurance purposes.
  Cause:
  The error message "No match found NINO/DoB/Surname" suggests that the system is unable to find a match for the provided National Insurance Number, Date of Birth, and Surname in the relevant database or external system. This can happen due to several reasons:
  
  Incorrect Data Entry: The NINO, DoB, or Surname entered in the system may be incorrect or misspelled.
  Data Not Updated: The employee's information may not be updated in the system, leading to discrepancies.
  External System Issues: There may be issues with the external system (e.g., HMRC) that is being queried for validation.
  Employee Not Registered: The employee may not be registered with the relevant authorities, or their details may not be available in the external database.
  Format Issues: The format of the NINO or other identifiers may not conform to the expected standards.
  
  Solution:
  To resolve the HRGB_TPS114 error, you can take the following steps:
  
  Verify Employee Data: Check the employee's NINO, Date of Birth, and Surname for accuracy. Ensure there are no typos or formatting issues.
  Update Records: If the employee's information has changed (e.g., name change), ensure that the records in SAP are updated accordingly.
  Check Registration: Confirm that the employee is registered with HMRC and that their details are correct in the HMRC database.
  Consult External Systems: If applicable, check the status of the external system (e.g., HMRC) to ensure it is operational and that there are no known issues.
  Test with Different Data: If possible, test the process with another employee's data to see if the issue is isolated to a specific record.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or the relevant external authority for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes and Knowledge Base Articles for any known issues or patches related to this error.
  Documentation: Review SAP documentation related to HR and payroll processing, especially concerning integration with external systems.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed and resolved.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.