How To Fix HRGB_PAE371 - Opt-Out failed; Opt Out Scheme required

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_PAE - HR: Messages for pension auto enrolment

• Message number: 371

• Message text: Opt-Out failed; Opt Out Scheme required

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_PAE371 - Opt-Out failed; Opt Out Scheme required ?

  The SAP error message HRGB_PAE371: Opt-Out failed; Opt Out Scheme required typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee benefits or payroll processing related to opt-out schemes.
  Cause:
  This error generally indicates that an employee is attempting to opt-out of a benefit scheme (like a pension or health insurance) but the system requires that an opt-out scheme be defined or configured in the system. The absence of a valid opt-out scheme means that the system cannot process the request.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the opt-out scheme is properly configured in the system. This may involve checking the relevant customizing settings in the SAP system.
  Navigate to the relevant configuration path in the SAP HCM module, typically under Benefits or Payroll settings, and verify that the opt-out scheme is defined.
  
  
  
  Define Opt-Out Scheme:
  
  If the opt-out scheme is not defined, you will need to create it. This usually involves specifying the parameters of the scheme, such as eligibility criteria, contribution rates, and any other relevant details.
  
  
  
  Review Employee Data:
  
  Check the employee's data to ensure that they are eligible to opt-out of the scheme. There may be specific criteria that need to be met for the opt-out to be valid.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files related to the specific version of SAP you are using. This can provide additional insights into the configuration and requirements for opt-out schemes.
  
  
  
  Testing:
  
  After making the necessary changes, test the opt-out process again to ensure that the error no longer occurs.
  
  
  
  Seek Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP HCM expert who can provide guidance based on your specific configuration and requirements.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches that could resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training: If you are frequently dealing with HCM configurations, consider additional training or resources to better understand the system's requirements and configurations.
  
  By following these steps, you should be able to address the HRGB_PAE371 error and successfully implement the opt-out process for the employee in question.