How To Fix HRGB_PAE321 - PAE Opt-In "No Duties"; On &1, Entitled Worker is already in a UK TRS &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRGB_PAE - HR: Messages for pension auto enrolment

  • Message number: 321

  • Message text: PAE Opt-In "No Duties"; On &1, Entitled Worker is already in a UK TRS &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRGB_PAE321 - PAE Opt-In "No Duties"; On &1, Entitled Worker is already in a UK TRS &2 ?

    The SAP error message HRGB_PAE321 typically relates to the PAE (Pay As You Earn) Opt-In process in the context of UK payroll. This error indicates that there are no duties assigned to the worker for the specified period, and it also mentions that the entitled worker is already in a UK TRS (Tax Reporting System) for a specific tax year.

    Cause:

    1. No Duties Assigned: The primary cause of this error is that the worker does not have any duties assigned in the system for the specified period. Duties are essential for determining the worker's tax obligations and entitlements.
    2. Existing TRS Record: The worker is already registered in the UK Tax Reporting System for the specified tax year, which may conflict with the new PAE Opt-In request.

    Solution:

    1. Check Worker’s Duties:

      • Navigate to the worker's profile in the SAP system.
      • Verify if there are any duties assigned for the relevant period. If not, you will need to assign the appropriate duties to the worker.
      • Ensure that the duties are correctly configured and relevant to the worker's role.
    2. Review TRS Registration:

      • Check if the worker is already registered in the UK TRS for the specified tax year.
      • If the worker is already in the TRS, you may need to review the existing records and determine if any changes are necessary before proceeding with the PAE Opt-In.
    3. Consult Payroll Configuration:

      • Ensure that the payroll configuration is set up correctly for PAE Opt-In and TRS processes.
      • Review any recent changes in payroll settings that might affect the PAE process.
    4. Contact SAP Support:

      • If the issue persists after checking duties and TRS registration, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.

    Related Information:

    • Documentation: Refer to SAP documentation related to UK payroll and PAE processes for detailed guidelines on how to manage duties and TRS registrations.
    • User Guides: Check for user guides or training materials that cover the PAE Opt-In process and how to handle related errors.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to resolve the HRGB_PAE321 error and ensure that the worker's PAE Opt-In process is completed successfully.

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