How To Fix HRGB_PAE312 - PAE Error; On &1, employee has no Personal Data infotype (0002)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_PAE - HR: Messages for pension auto enrolment

• Message number: 312

• Message text: PAE Error; On &1, employee has no Personal Data infotype (0002)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_PAE312 - PAE Error; On &1, employee has no Personal Data infotype (0002) ?

  The SAP error message HRGB_PAE312 indicates that there is an issue with the Personal Data infotype (IT0002) for an employee in the system. This infotype is crucial as it contains essential personal information about the employee, such as name, date of birth, nationality, and marital status. The error suggests that the system is unable to find the required personal data for the specified employee.
  Cause:
  
  
  Missing Infotype Record: The most common cause of this error is that the employee does not have a record in the Personal Data infotype (IT0002). This could happen if the employee was not properly created in the system or if the infotype was inadvertently deleted or not maintained.
  
  
  Incorrect Employee Number: The employee number being referenced may be incorrect or may not exist in the system.
  
  
  Data Consistency Issues: There may be inconsistencies in the employee's data, possibly due to data migration issues or system updates.
  
  
  Solution:
  
  
  Check Employee Record: Verify if the employee exists in the system by checking their employee number. You can do this using transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
  
  
  Create or Update Infotype 0002:
  
  If the infotype is missing, you will need to create it. Use transaction code PA30 to add the Personal Data infotype (IT0002) for the employee.
  If the infotype exists but is incomplete, update it with the necessary information.
  
  
  
  Data Consistency Check: If there are data consistency issues, you may need to run reports or use transaction codes like PU03 (Maintain HR Master Data) to check for inconsistencies and correct them.
  
  
  Authorization Check: Ensure that you have the necessary authorizations to view or edit the employee's data.
  
  
  Consult with HR Team: If you are unsure about the changes or if the employee's data is managed by a different team, consult with your HR department for assistance.
  
  
  Related Information:
  
  Infotype 0002 (Personal Data): This infotype is part of the employee master data and is essential for various HR processes.
  Transaction Codes:
  
  PA20: Display HR Master Data
  PA30: Maintain HR Master Data
  PU03: Maintain HR Master Data
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message.
  
  By following these steps, you should be able to resolve the HRGB_PAE312 error and ensure that the employee's personal data is correctly maintained in the system.