How To Fix HRGB_PAE033 - No valid Infotype 3297 record

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_PAE - HR: Messages for pension auto enrolment

• Message number: 033

• Message text: No valid Infotype 3297 record

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_PAE033 - No valid Infotype 3297 record ?

  The SAP error message HRGB_PAE033, which states "No valid Infotype 3297 record," typically occurs in the context of Human Resources (HR) management when the system is unable to find a valid record for Infotype 3297 (which is related to the "Employee Self-Service" or "ESS" functionalities). This infotype is often used for managing employee data related to specific HR processes.
  Cause:
  
  Missing Infotype Record: The most common cause of this error is that there is no valid record for Infotype 3297 for the employee in question. This could be due to the record not being created or having been deleted.
  Incorrect Date Range: The date range being queried may not correspond to any existing records. For example, if the system is looking for records within a specific date range and there are no records for that period, this error will occur.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the infotype records, leading to the appearance that no records exist.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the system from retrieving the infotype record.
  
  Solution:
  
  Check Infotype Records: Use transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check if there are any existing records for Infotype 3297 for the employee in question. If there are no records, you may need to create one.
  Create or Update Record: If the record is missing, you can create a new Infotype 3297 record using PA30. Ensure that the data entered is correct and complete.
  Verify Date Range: Ensure that the date range you are querying is correct and that it falls within the validity period of the infotype records.
  Check Authorizations: Verify that the user has the necessary authorizations to access the infotype records. This may involve checking user roles and permissions in the system.
  Consult with HR Team: If you are unsure about the data or the process, consult with your HR team or SAP support team for assistance.
  
  Related Information:
  
  Infotype 3297: This infotype is typically used for managing specific employee data related to self-service functionalities. Understanding its purpose and how it fits into the overall HR data structure can help in troubleshooting.
  SAP Notes: Check for any relevant SAP Notes or documentation that may address known issues or provide additional guidance on handling this error.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and others that are used for managing HR master data.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult SAP documentation for further troubleshooting.