How To Fix HRGB_GBSXP865 - SBP Exclusion: In Legal Custody from &1 to &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 865

• Message text: SBP Exclusion: In Legal Custody from &1 to &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP865 - SBP Exclusion: In Legal Custody from &1 to &2 ?

  The SAP error message HRGB_GBSXP865 indicates an issue related to the exclusion of an employee from a specific benefit or program due to legal custody status. This message typically arises in the context of HR and payroll processing, particularly when dealing with benefits that may be affected by legal custody arrangements.
  Cause:
  The error message "SBP Exclusion: In Legal Custody from &1 to &2" suggests that the employee is in a legal custody situation during the specified date range (&1 to &2). This could mean that the employee is not eligible for certain benefits or programs due to their legal status, which is often defined by company policy or legal regulations.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Legal Custody Status: Check the employee's legal custody status in the system. Ensure that the dates specified in the error message are accurate and reflect the employee's current situation.
  
  
  Review Benefit Eligibility: Confirm the eligibility criteria for the specific benefit or program that is being affected. If the employee is indeed in legal custody, they may not qualify for certain benefits during that time.
  
  
  Adjust Dates: If the legal custody status has changed or if there was an error in the date range, update the relevant records in the system to reflect the correct information.
  
  
  Consult HR Policies: Review your organization's HR policies regarding legal custody and benefits. Ensure that the system is configured correctly to handle these scenarios.
  
  
  Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for further assistance. They may provide insights specific to your configuration or any known issues related to this error message.
  
  
  Related Information:
  
  Documentation: Refer to SAP HR documentation for details on handling legal custody situations and their impact on employee benefits.
  Configuration: Check the configuration settings in the SAP system related to employee benefits and legal custody to ensure they align with your organization's policies.
  User Roles: Ensure that the personnel responsible for managing employee benefits are aware of the implications of legal custody on eligibility.
  
  By following these steps, you should be able to address the HRGB_GBSXP865 error and ensure that employee benefits are managed correctly in accordance with legal custody situations.