How To Fix HRGB_GBSXP864 - &1 Payment Missed; Employee received &2 on &3

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 864

• Message text: &1 Payment Missed; Employee received &2 on &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP864 - &1 Payment Missed; Employee received &2 on &3 ?

  The SAP error message HRGB_GBSXP864 indicates that a payment was missed for an employee, and it provides details about the amount the employee received and the date of that payment. This error typically arises in the context of payroll processing within the SAP Human Capital Management (HCM) module.
  Cause:
  
  Payment Processing Issues: The error may occur if there was an issue during the payroll run, such as incorrect configuration, missing data, or errors in the payroll calculation.
  Employee Status: The employee may have been in a status that prevented payment (e.g., leave of absence, termination).
  Time Management Issues: If time data is not correctly recorded or approved, it can lead to missed payments.
  Configuration Errors: Incorrect settings in the payroll schema or infotypes can lead to discrepancies in payment calculations.
  
  Solution:
  
  Review Payroll Results: Check the payroll results for the employee in question to identify any discrepancies or errors in the calculation.
  Check Employee Status: Ensure that the employee's status is active and that there are no blocks preventing payment.
  Validate Time Data: Review the time management records for the employee to ensure that all hours worked, leave taken, and other relevant data are correctly recorded and approved.
  Run Payroll Simulation: If possible, run a payroll simulation for the employee to see if the issue can be replicated and to identify the root cause.
  Configuration Review: Check the payroll configuration settings to ensure that they are set up correctly for the employee's pay group and other relevant parameters.
  Consult Documentation: Refer to SAP documentation or support notes related to this specific error message for additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes that may address this specific error message or provide guidance on similar issues.
  Transaction Codes: Use transaction codes like PA20 (Display HR Master Data) or PC_PAYRESULT (Display Payroll Results) to investigate the employee's data and payroll results.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve the missed payment issue for the employee.