How To Fix HRGB_GBSXP863 - &1 Payment Missed; Employee worked on &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 863

• Message text: &1 Payment Missed; Employee worked on &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP863 - &1 Payment Missed; Employee worked on &2 ?

  The SAP error message HRGB_GBSXP863 indicates that a payment was missed for an employee who worked during a specific period. This error typically arises in the context of payroll processing within the SAP Human Capital Management (HCM) module, particularly when dealing with global payroll scenarios.
  Cause:
  
  Missing Payroll Results: The employee may have worked during a pay period, but the payroll results for that period were not generated or processed correctly.
  Incorrect Time Data: There may be issues with the time data recorded for the employee, such as missing time entries or incorrect time evaluation.
  Payroll Configuration Issues: There could be configuration issues in the payroll settings that prevent the correct calculation of payments.
  Employee Status: The employee's status may not allow for payment processing (e.g., if they are on leave or have been terminated).
  Data Entry Errors: Manual errors in entering employee data or payroll information can lead to missed payments.
  
  Solution:
  
  Check Payroll Results: Verify if the payroll results for the relevant period have been generated. If not, run the payroll process again for that period.
  Review Time Data: Ensure that all time data for the employee is correctly entered and evaluated. Check for any missing or incorrect time entries.
  Examine Payroll Configuration: Review the payroll configuration settings to ensure they are set up correctly for the employee's pay group and country-specific requirements.
  Employee Status Verification: Check the employee's status in the system to ensure they are eligible for payment. If they are on leave or have been terminated, follow the appropriate procedures.
  Correct Data Entry: If there are any data entry errors, correct them and reprocess the payroll.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), or PC00_MXX_CALC (Payroll Calculation) to investigate and resolve the issue.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation for payroll processing and error handling in the HCM module for more detailed guidance.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP support team or a technical consultant who specializes in SAP HCM for further assistance.