How To Fix HRGB_GBSXP867 - &1 Exclusion: Employee received SSP on &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 867

• Message text: &1 Exclusion: Employee received SSP on &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP867 - &1 Exclusion: Employee received SSP on &2 ?

  The SAP error message HRGB_GBSXP867 typically relates to the processing of employee benefits, specifically regarding Statutory Sick Pay (SSP) in the UK. This error indicates that an employee has received SSP for a specific period, which may affect their eligibility for other benefits or payments.
  Cause:
  The error message "Exclusion: Employee received SSP on &2" suggests that the system has identified that the employee in question has received Statutory Sick Pay during the specified period (&2). This can lead to exclusions in calculations for other payments or benefits, as the system may not allow overlapping benefits or payments that could lead to overpayment.
  Solution:
  To resolve this error, consider the following steps:
  
  
  Review Employee Records: Check the employee's sick leave records to confirm the periods during which SSP was paid. Ensure that the dates and amounts are correctly recorded in the system.
  
  
  Adjust Payment Calculations: If the employee is eligible for other benefits or payments, ensure that the calculations take into account the SSP received. You may need to adjust the payment amounts or periods accordingly.
  
  
  Consult Payroll Configuration: Review the payroll configuration settings related to SSP and other benefits. Ensure that the rules governing the interaction between SSP and other payments are correctly set up.
  
  
  Check for Overlaps: Ensure that there are no overlaps in the periods for which SSP and other benefits are being claimed. If there are overlaps, you may need to adjust the claims to avoid conflicts.
  
  
  Run Payroll Simulation: If applicable, run a payroll simulation to see how the changes affect the employee's payroll calculations. This can help identify any further issues before finalizing the payroll run.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error message. There may be additional notes or updates that provide further context.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may have more detailed insights into the error and how to resolve it.
  
  
  Related Information:
  
  Statutory Sick Pay (SSP): In the UK, SSP is a government-mandated payment for employees who are unable to work due to illness. It is important to understand the rules governing SSP, including eligibility and duration.
  Payroll Configuration: Understanding how payroll is configured in SAP, including the various infotypes and wage types, can help in troubleshooting issues related to employee payments.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates on handling SSP in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.